Embeddable Widget empty/disappears about pretix HOT 7 CLOSED

Manually building on mount indeed circumvents this problem in my case - the widget no longer disappears.

For my specific needs this issue is resolved and can be closed. Tell me if you need further tests.

from pretix.

You do not have any products/tickets to sell in your event, so the widget does not show anything. Not sure we should change that behaviour. But I guess we could log a message to the browser console. I will discuss with the team.

from pretix.

Not sure that's the full issue, the widget should at least render its border and "powered by pretix". Even if that is hidden by CSS, but I don't even see it in the DOM on the linked page.

from pretix.

Huh, it did show the „powered by pretix“ when I looked at it yesterday!? Strange.

from pretix.

It gets better: when I reload, it shows the box with „powered by pretix“. Reload again, it does not. I will look into this.

from pretix.

I think it has something to do with docReady and how svelte sets up things. Whenever the widget is not loaded and I execute window.PretixWidget.buildWidgets(); on the console, everything works. You might want to try to not automatically build the widgets, but do it manually in your svelte mounted callback (or whatever that is called). For how to manually build the widgets, see https://docs.pretix.eu/en/latest/user/events/widget.html#dynamically-loading-the-widget

from pretix.

Having a ticket available indeed fixes it.

The visibility of the empty box (it does have the "Event-Ticketing-Software von pretix" link at the bottom) depends on the browser and my guess is that it is due to the DOM tree shaking frameworks like svelte or vue do. That is just a wild guess though. I will give the manual setup a try.

Having an empty box as soon as contingents run out or deadlines pass really limits the versatility of the widget, so having at least some "There are no available tickets at the moment, if you have a voucher code click here..." message would greatly improve things from the user perspective.

from pretix.