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franverona avatar franverona commented on June 3, 2024 3

After almost two months of emails (15 emails and 4 different people looking for a solution), we decided to change our push notification provider because we weren't seeing any light at the end of the tunnel. In case that someone wants a working alternative using React Native, feel free to contact me for more information. I wish you all the best Pushwoosh.

-Fran

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wfhm avatar wfhm commented on June 3, 2024 1

Hi @franverona!
It is sad to hear that you've decided to stop being our customer.
To sum up - the issue wasn’t reproducible on our Sample app. We were trying to investigate further with the code snippets provided but weren’t able to continue without full reproducer and console logs from the actual devices, which were not provided to us upon request.
We have also unsuccessfully tried to reach you on January, 31 and February, 09.
Please feel free to contact us again if you decide to go further with investigation.

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franverona avatar franverona commented on June 3, 2024 1

Hi @wfhm,

Yes, you're absolutly right. You reached me on both dates and I honestly didn't answer you guys because we were involved in several projects (not only the one that I'd mentioned on the email). Maybe it was some incompatibility between Pushwoosh and some library, maybe an Android or iOS version, etc. There was so many factors and our client was pushing us so hard that we decided to change our provider.

Nothing personal, of course. Tech support was great, but deadlines were killing us and we needed a quicker solution (our client only wanted push notification, not advanced metrics, so our current provider is just fine for this). Maybe in a future if we need advanced features like you have, we'll switch again.

Thanks!

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DimanAM avatar DimanAM commented on June 3, 2024
DeviceEventEmitter.addListener('pushOpened', _pushHandler);

Should work on [email protected] (used in sample project) and latest 0.39.2 version.

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franverona avatar franverona commented on June 3, 2024

I'm having the same issue even with the solution proposed by @Exilz :(

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Exilz avatar Exilz commented on June 3, 2024

@franverona I had to downgrade the plugin, I forgot to say that. 1.2.5 if I recall correctly.
I'm pretty sure the event isn't working properly with the latest version.

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franverona avatar franverona commented on June 3, 2024

Still not working (on iOS; on Android works). Here is my code (I'm using 1.2.5 because the latest version isn't working either):

import React from 'react';
import { 
  AppRegistry, 
} from 'react-native';

import App from './app';

AppRegistry.registerComponent('MyApp', () => App);

var _pushHandler = function (pushData) {
  console.log(pushData);
};

var Pushwoosh = require('pushwoosh-react-native-plugin');

Pushwoosh.init({ 'pw_appid' : '1234-5678' , 'project_number' : '1234567' });
Pushwoosh.register(
      (token) => {
        console.log('✓ Registered for pushes');,
      (error) => {
        console.error('Failed to register: ' + error);
);

Pushwoosh.onPushOpen(_pushHandler);

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franverona avatar franverona commented on June 3, 2024

Any news about this?

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franverona avatar franverona commented on June 3, 2024

Hello Pushwoosh? :(

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wfhm avatar wfhm commented on June 3, 2024

Small public update: the issue is being investigated via private support channel with @franverona, so as soon as we figure out something we will update this thread.

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