Unable to setup system ID error about alarmdotcom HOT 15 CLOSED

So I guess since I am being prompted for it in the app now it is required in order for me to use the add-on. I set it up and went through the steps and it is working again.

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@uvjustin @brushj I enabled SMS-based 2FA in the ADC app, logged into my portal through the browser, entered the SMS code, trusted my browser, and reconfigured ADC in my configuration.yaml file. Seems to be working now.

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I haven't seen this on my portal. Which ADC provider are you using? Have you noticed any differences when logging in to their web portal?

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Provider is Qolsys. I do get a prompt to enable 2FA but it lets me skip. Not sure if I should just enable it or what

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Follow the instructions here: https://github.com/uvjustin/alarmdotcom#two-factor-authentication

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I am getting the same error regarding the system ID. I have followed the TFA instructions and added my cookie to the configuration. My instance of this custom component was just updated to the latest version and this error still persists.

Logger: pyalarmdotcomajax.pyalarmdotcomajax
Source: /usr/local/lib/python3.8/site-packages/pyalarmdotcomajax/pyalarmdotcomajax.py:170
First occurred: 8:55:25 PM (1 occurrences)
Last logged: 8:55:25 PM

Unable to extract system id from Alarm.com

I have no issues logging into the portal or using my mobile device with the ADC app.

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I will try setting up 2FA just in case and report back

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Are you sure Qolsys is your provider?
What website do you log into to change your alarm settings? That's typically branded by your provider (e.g. Brinks, ADT, etc)

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Yep, that is the name at the top of the app and on my system.

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@brushj Glad you were able to get it working.
@icu814 The 2FA setup has been working fine for other users for a while now and @brushj was able to get it working too. Maybe try setting it up again?

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Let me give it a try. Looks like the app is now asking me for 2FA. @brushj did you skip 2FA in the app also or actually set up a second factor?

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@icu814 I got the prompt as I previously did not have it enabled. I had to enable it for it to work.

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@brushj So, enable 2FA in the app and skip it in the browser? I just want to make sure that I replicate your steps to get this working again.

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I enabled it in the app and then signed into alarm.com through the web portal in Chrome with the two factor code.

After you auth with the 2FA on Chrome, go to View > Developer> and select Developer tools

In the box that pops up on the right click the >> and choose Application
Under Storage expand Cookies and click on alarm.com and look for two_factor_cookie copy the result there.
Put that into your config.

Also make sure you have no other older alarmdotcom custom components in your HA. Code should look similar to below and if you had any other custom components remove those and restart first.

  - platform: alarmdotcom
    username: YOUR_USERNAME
    password: YOUR_PASSWORD
    two_factor_cookie: "0000111122223333444455556666777788889999AAAABBBBCCCCDDDDEEEEFFFF0000"

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I am going to close this since both of us were able to figure it out.

I will say that a note should probably be added to the documentation that says if your app is asking for 2FA it will be required to use the add-on at this point.

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