Comments (8)
Hi Del,
Thanks for your message. I think this error is the same as #36.
As you can see from that thread, it's quite difficult for me a) reproduce this error on my end and b) debug it at a distance.
Would you be open to skyping and sharing your screen with me so I can see the exact steps you're taking? It would speed up the debugging process.
If not, then we'll try to do this at a distance.
Thanks for considering!
J.
from qualtrics.
from qualtrics.
Hi Del,
Thanks for your reply. I'm in the Netherlands so I I'm 9 hours ahead of you.
Let me know which times work for you! I'm available pretty much all day today and tomorrow with any time before 2pm and 9pm your time.
Best,
J.
from qualtrics.
from qualtrics.
Hi Del.
I was able to reproduce the error on Windows in a virtual machine (left). Interestingly, the error does not occur on OSx (right).
Probably something to do with encoding used in 'readSurvey()'. I'll get back to you with some solutions!
Thanks!
J.
from qualtrics.
Found the reason for this error. readSurvey() uses 'UTF-8-BOM' as encoding.
from qualtrics.
Hi Del,
Changing the fileEncoding argument in readSurveys() solved the problem. fileEncoding is now an optional argument for getSurvey() and the default should work on Windows (left) and OSx (right)
Please execute the following code and check if it works for you:
# Install qualtRics
devtools::install_github("JasperHG90/qualtRics", ref="development")
# Load qualtrics
library(qualtRics)
# Get surveys
survs <- getSurveys()
# Get survey
surv <- getSurvey(<YOUR-SURVEY-ID>)
Hope this solves the issue.
Thanks for your help!
J.
from qualtrics.
from qualtrics.
Related Issues (20)
- Issue with fetching surveys HOT 3
- fetch distribution summary information? HOT 2
- error on fetching distribution history (i.e., full list of survey invitees along with distribution status) HOT 3
- `dplyr::case_when()` within `dplyr::mutate()` loses `qualtRics` variable labels HOT 7
- lag / incomplete pull of list_distribution_links() HOT 1
- feature discussion: custom temporary directory HOT 4
- Future look: Funding support from Qualtrics? HOT 2
- fetch_survey error; filename issue? HOT 18
- results from all_surveys() and list_surveys is different HOT 5
- fetch_survey produces "Error: Qualtrics API raised a bad request (400) error" HOT 5
- Overhaul of credentialling system
- Error parsing file: The file does not appear to be a valid survey. Save as qsf - am I doing it wrong? import doesn't work HOT 5
- write_qsf() currently enables only encoding UTF-8 that doesn't handle Hebrew and Arabic HOT 16
- Release qualtRics 3.2.0 HOT 1
- Qualtrics API reported a bad request error (400) HOT 3
- Qualtrics webservice call using R tools HOT 3
- Question/ comment about the documentation HOT 3
- Ordered factor conversion for multiple choice question HOT 2
- read_survey() no longer (or inconsistently) breaks out sets HOT 6
- Error in unz (colon in survey title) HOT 1
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