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JasperHG90 avatar JasperHG90 commented on July 2, 2024

Hi Del,

Thanks for your message. I think this error is the same as #36.

As you can see from that thread, it's quite difficult for me a) reproduce this error on my end and b) debug it at a distance.

Would you be open to skyping and sharing your screen with me so I can see the exact steps you're taking? It would speed up the debugging process.

If not, then we'll try to do this at a distance.

Thanks for considering!

J.

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Delkine avatar Delkine commented on July 2, 2024

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JasperHG90 avatar JasperHG90 commented on July 2, 2024

Hi Del,

Thanks for your reply. I'm in the Netherlands so I I'm 9 hours ahead of you.

Let me know which times work for you! I'm available pretty much all day today and tomorrow with any time before 2pm and 9pm your time.

Best,

J.

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Delkine avatar Delkine commented on July 2, 2024

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JasperHG90 avatar JasperHG90 commented on July 2, 2024

Hi Del.

I was able to reproduce the error on Windows in a virtual machine (left). Interestingly, the error does not occur on OSx (right).

warning

Probably something to do with encoding used in 'readSurvey()'. I'll get back to you with some solutions!

Thanks!

J.

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JasperHG90 avatar JasperHG90 commented on July 2, 2024

Found the reason for this error. readSurvey() uses 'UTF-8-BOM' as encoding.

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JasperHG90 avatar JasperHG90 commented on July 2, 2024

Hi Del,

Changing the fileEncoding argument in readSurveys() solved the problem. fileEncoding is now an optional argument for getSurvey() and the default should work on Windows (left) and OSx (right)

warningsolved

Please execute the following code and check if it works for you:

# Install qualtRics
devtools::install_github("JasperHG90/qualtRics", ref="development")

# Load qualtrics
library(qualtRics)

# Get surveys
survs <- getSurveys()

# Get survey
surv <- getSurvey(<YOUR-SURVEY-ID>)

Hope this solves the issue.

Thanks for your help!

J.

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Delkine avatar Delkine commented on July 2, 2024

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