Comments (4)
frankvanpraag
commented on July 21, 2024
Hi Tom,
Did you perhaps put http:// in the root_url? In case it helps, here are the commands that work for me on the R console:
install.packages("qualtRics")
library(qualtRics)
registerOptions(api_token=“aaiudoiasudo_goobledigook_iasodiausoiduasoidu", root_url="au1.qualtrics.com")
set_config(config(ssl_verifypeer = 0L))
mysurvey <- getSurvey(surveyID = 'SV_XXXXXXXXX', save_dir = "/Users/XXXXX/R/qualtRics/", verbose=TRUE, uselabels=FALSE, force_request = TRUE)
lastResponseId.rds <- tail(mysurvey$ResponseID,1)
Kind regards,
Frank
<https://www.qualtrics.com/>
… On Nov 29, 2017, at 4:46 AM, ThomasWilli ***@***.***> wrote:
Hi
Thanks for the great package.
getSurveys() keeps telling me
Qualtrics API raised an authentication (401) error - you may not have the required authorization. Please check your API key and root url.
Well, obviously that seems (and most likely is) very stupid of me. However, I followed the documentation and registered using:
registerOptions(api_token="MYTOKEN", root_url="ROOTURL")
I also consulted the API Docs of Qualtrics and can't come up with a different rooturl... Do you have any advice on this?
Thanks in advance.
Tom
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ThomasWilli
commented on July 21, 2024
Hmm... No I did not. Strange error.
Following the example provided here I'm still getting the Error in qualtRicsResponseCodes(res, raw = raw) : Qualtrics API raised an authentication (401) error - you may not have the required authorization. Please check your API key and root url.
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frankvanpraag
commented on July 21, 2024
I’m pretty sure your Token is outdated. Log into your qualtrics account and copy your current Token into your R code:
I managed to recreate the same error by regenerating a new token and trying the old (invalidated) token:
Hope that helps. Kind regards,
Frank
… On Nov 29, 2017, at 7:25 PM, ThomasWilli ***@***.***> wrote:
Hmm... No I did not. Strange error.
Following the example provided here I <https://cran.r-project.org/web/packages/qualtRics/vignettes/qualtRics.html>'m still getting the Error in qualtRicsResponseCodes(res, raw = raw) : Qualtrics API raised an authentication (401) error - you may not have the required authorization. Please check your API key and root url.
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JasperHG90
commented on July 21, 2024
Hi Thomas,
Thanks for your comment. Like @frankvanpraag suggested, the most likely situation is that your token is outdated. That error only occurs when authentication with the Qualtrics API fails. You can request a new token in your qualtrics dashboard. If the problem persists, try using your token/root url using the tool offered in the qualtrics API docs (e.g. https://api.qualtrics.com/docs/create-response-export, bottom of page) and perhaps contact support staff at Qualtrics.
I'm closing this issue since this is not an issue related to the qualtRics package.
Best,
Jasper.
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Related Issues (20)
- Issue with fetching surveys HOT 3
- fetch distribution summary information? HOT 2
- error on fetching distribution history (i.e., full list of survey invitees along with distribution status) HOT 3
- `dplyr::case_when()` within `dplyr::mutate()` loses `qualtRics` variable labels HOT 7
- lag / incomplete pull of list_distribution_links() HOT 1
- feature discussion: custom temporary directory HOT 4
- Future look: Funding support from Qualtrics? HOT 2
- fetch_survey error; filename issue? HOT 18
- results from all_surveys() and list_surveys is different HOT 5
- fetch_survey produces "Error: Qualtrics API raised a bad request (400) error" HOT 5
- Overhaul of credentialling system
- Error parsing file: The file does not appear to be a valid survey. Save as qsf - am I doing it wrong? import doesn't work HOT 5
- write_qsf() currently enables only encoding UTF-8 that doesn't handle Hebrew and Arabic HOT 16
- Release qualtRics 3.2.0 HOT 1
- Qualtrics API reported a bad request error (400) HOT 3
- Qualtrics webservice call using R tools HOT 3
- Question/ comment about the documentation HOT 3
- Ordered factor conversion for multiple choice question HOT 2
- read_survey() no longer (or inconsistently) breaks out sets HOT 6
- Error in unz (colon in survey title) HOT 3
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