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maheshgeorge avatar maheshgeorge commented on June 12, 2024 3

@skypeppe Based on the functionality list - it doesn't support order sync. The trigger could be possibly related to the creation of customers as part of guest order checkout.

from b2c-crm-sync.

olegforce avatar olegforce commented on June 12, 2024 2

@maheshgeorge is totally right. b2c-crm-sync is a purely crm (customer) sync enablement solution that syncs customer data. What you have seen in the code is customer synchronization logic during order placement events. For example, I could change my personal information during order placement and therefore we wish that information to be sync in our crm. For order-sync functionality, you need to develop such a capability yourself as of today or consider Salesforce Order Management product which comes nativly with order-sync flows.

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jbachelet avatar jbachelet commented on June 12, 2024 1

Thank you @maheshgeorge and @olegforce for you reply.

You are both right. This feature is not in the scope of this framework, which aims to be CRM-oriented.
Nothing prevents you to use b2c-crm-sync as a base and develop a b2c-order-sync-like that leverages b2c-crm-sync under the hood.

Closing this issue as it won't be addressed.

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