Comments (3)
We need this functionality too. We have custom fields on Account that need to be updated when a user is created. Currently that is not possible through the mapping object.
The custom fields were added to the Account object prior to having the connector setup and now we have dependencies on them elsewhere so changing attribute the location to the Contact object is not trivial.
from b2c-crm-sync.
- What is the business value or rationale for updating
Account
fields if you use PersonaAccount setup? - What is the functional GAP if you use only Contact fields in the PA scenario?
- Why usage of Contact fields is not "the best solution" in your perspective?
from b2c-crm-sync.
Following up here. The business case for needing this functionality resides in the fact that __pc fields cannot be used when performing an upsert on the Account object and some fields need to reside on the Account object in order to have the ability to upsert these records. The reason for this seems to be that on upsert the underlying Contact object has yet to be created so this operation fails.
Organizations that use the person contact model may choose to put their custom fields on the Account object for this reason. Having the ability to sync fields from Commerce that are used by other integrations to service that depend on having upsert capabilities are a must for this reason.
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Related Issues (20)
- [BUG] B2CProcessContact_ServiceEntry_Test.ResolveContactCustomerIDSuccess - Apex Test Fail HOT 1
- Creating account and contact, but not returning the contact details in the response json HOT 15
- [BUG] ...npm run crm-sync:sf:b2cinstance:setup IS FAILING HOT 1
- [BUG] Unable to validate .env with salesforce scratch org
- Time to Switch to JWT Access Tokens! HOT 1
- [BUG] ...Issue while Setup the Salesforce Connect Extras HOT 1
- [BUG] npm run crm-sync:sf:b2cinstance:setup fails returns a 400 bad request error HOT 1
- [BUG] ... Duplicate Accounts are creating in SFDC
- Issue encountered at base metadata deployment step HOT 1
- [BUG] Latest version of the connector causes System.CalloutException HOT 1
- [BUG] B2C_INSTANCENAME validator is wrong HOT 2
- [BUG] Unable to parse the connectedApp credentials .json file; please execute 'npm run crm-sync:sf:connectedapps' to render this file
- [BUG] ...Could not retrieve an AuthToken from the B2C Commerce Account Manager instance
- [BUG] ...
- Newly created contacts on service cloud are not coming into commerce cloud HOT 1
- [BUG] ... OrderOnBehalf Access to XMLHttpRequest HOT 4
- Customer not syncing from service cloud
- [BUG] ... When attempting to run npm run crm-sync:sf:b2cinstance:setup im getting a 400 error HOT 2
- [BUG] Error when creating Person Account: INVALID_FIELD_FOR_INSERT_UPDATE: Unable to create/update fields: Name
- SFCC => SFSC Contact information is not Synced
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