Unable to get the size of the image about whiteoctobertcpdfbundle HOT 4 CLOSED

Hi @nzurita, sorry you're having issues.

I guess this is a TCPDF question rather than a WhiteOctoberTCPDFBundle question, but the original TCPDF project (which this bundle uses) is no longer supported and so you can't raise an issue there. So I'll see if I can help.

TCPDF puts its cached images into the folder defined by the constant K_PATH_CACHE (see getObjFilename merthod, called from the Image function).

That constant gets its value from php.ini's upload-tmp-dir value if set, or sys_get_temp_dir() if that value isn't set.

Therefore, I'd recommend that you do these in order

1. See whether upload-tmp-dir is set in php.ini and - if set - whether it's writeable by the user your app is running as
2. Look at the output of sys_get_temp_dir() on your system and see whether that's writeable by the user your app is running as
3. If you can't change the permissions on the directories identified in the previous steps, try setting the K_PATH_CACHE value to refer to a directory the relevant user can write to.

Hope this helps. Sorry for the belated response.

from whiteoctobertcpdfbundle.

Hi again. I missed something here, sorry. Turns out this issue does relate to the bundle itself rather than just TCPDF.

I hadn't realised (I'm not the original developer) that the WhiteOctoberTCPDFBundle overrides the default value of k_path_cache. It sets it to: '%kernel.cache_dir%/tcpdf' (see here).

This makes me wonder if you need to look at the permission settings of your Symfony cache folder. This documentation page might help: http://symfony.com/doc/3.4/setup/file_permissions.html

Let us know how you get on!

from whiteoctobertcpdfbundle.

Hello, sorry for the late response, I solved it some time ago but I think I solved it as you propose, located the cache dir and give proper permissions.

Thank you

from whiteoctobertcpdfbundle.

No problem, glad you got it sorted, @nzurita!

from whiteoctobertcpdfbundle.