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JWandrocke avatar JWandrocke commented on June 10, 2024

Hi

This is not an easy answer. The 500 error is from the backend system. It could be the Token and the channel id is wrong. It could be a security issue. The code you have above show it is point to the production WebChat and not a local version. I have tried the script on product and it is working. Try using the script in the connect tab (using something like jsbin)

Hope this helps

from webchat.

gacortezia avatar gacortezia commented on June 10, 2024

Hi John,

Thanks you for your help. This week I tried to run the application again and It worked without any change. I believe that there were some issue in CAI server side.

Thank you.

from webchat.

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