Comments (6)
sgentry
commented on August 19, 2024
Which version are you using?
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domanows
commented on August 19, 2024
Shane,
Thanks so much.
I am using [email protected]
The ELK system is listed as
System Type M1G
Hardware Version 0.11
Boot Version 3.3.2
Firmware 5.1.8
Port 2601
I do know that I have to keep a Windows 7.2 copy around as the latest
Windows Wouldn't run the Elk RP software. It has something to do with
an SSL deprecation.
When I called Elk they recommended not updating the firmware on the Elk
M1 Gold unless necessary.
Is it possible that this has something to do with it?
Thanks,
Matt
…On 11/26/19 3:44 PM, Shane Gentry wrote:
Which version are you using?
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716-870-6873
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sgentry
commented on August 19, 2024
Sorry for the delay. Busy time of year and I forgot to come back to this.
I've been using the elkmon beta version (2.0.0-beta.1) but that shouldn't have anything different that would affect connecting to the M1XEP. I'm guessing your suspicions are correct and it has something to do with SSL. I'm assuming you can connect without using SSL, correct? Here's my system info.
System Type M1G
Hardware Version: .13
Boot Version: 3.3.6
Firmware: 5.3.10
M1XEP Firmware: 2.0.42 (Updated to 2.0.44 today)
I've been running the Elk RP Software on Windows 10 for several years now with no issues. Looks like you need to make sure to update your M1XEP, for Win 10 compatibility. Are you able to able to connect to port 2601 using the RP software?
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domanows
commented on August 19, 2024
Shane,
Thanks so much. I will try without ssl and see what happens. I was
afraid to upgrade the firmware in the M1EXP unless necessary. Although
entertaining, the warning on the Elk Products website of "*WARNING: *As
with any device firmware update there is a small risk of an update being
unsuccessful which could render the device inoperable." deterred me
from upgrading.
BTW, the link for the M1XEP firmware is
https://www.elkproducts.com/m1xep-version2-firmware. I am not sure
where to check it on the actual system either.
Have a great holiday.
…On 12/14/19 12:22 PM, Shane Gentry wrote:
Sorry for the delay. Busy time of year and I forgot to come back to this.
I've been using the elkmon beta version (2.0.0-beta.1) but that
shouldn't have anything different that would affect connecting to the
M1XEP. I'm guessing your suspicions are correct and it has something
to do with SSL. I'm assuming you can connect without using SSL,
correct? Here's my system info.
System Type M1G
Hardware Version: .13
Boot Version: 3.3.6
Firmware: 5.3.10
I've been running the Elk RP Software on Windows 10 for several years
now with no issues. Looks like you need to make sure to update your
M1XEP
<https://www.elkproducts.com/elk-m1xep-and-windows-compatibility>, for
Win 10 compatibility. I'm not finding where to check which firmware I
have on my M1XEP, but I've updated it several times in the past.
Pretty sure it's 2.x.x since it shows the M1Cloud tab from RP
Software. Are you able to able to connect to port 2601 using the RP
software?
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www.neumonics.com
716-870-6873
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sgentry
commented on August 19, 2024
I'm not sure why they discourage updating like they do. I prefer to keep my system updated.
If you're wanting to verify which M1XEP firmware is installed, you can check that from RP Software after you have successfully connected.
Send/Rcv --> Enroll Update Control and Devices
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domanows
commented on August 19, 2024
Holiday really slowed me down.
It works without SSL. Honestly since the alarm system is on a private
network inside a home, not having SSL isn't the end of the world.
Thanks again!
…On 12/14/19 12:22 PM, Shane Gentry wrote:
Sorry for the delay. Busy time of year and I forgot to come back to this.
I've been using the elkmon beta version (2.0.0-beta.1) but that
shouldn't have anything different that would affect connecting to the
M1XEP. I'm guessing your suspicions are correct and it has something
to do with SSL. I'm assuming you can connect without using SSL,
correct? Here's my system info.
System Type M1G
Hardware Version: .13
Boot Version: 3.3.6
Firmware: 5.3.10
I've been running the Elk RP Software on Windows 10 for several years
now with no issues. Looks like you need to make sure to update your
M1XEP
<https://www.elkproducts.com/elk-m1xep-and-windows-compatibility>, for
Win 10 compatibility. I'm not finding where to check which firmware I
have on my M1XEP, but I've updated it several times in the past.
Pretty sure it's 2.x.x since it shows the M1Cloud tab from RP
Software. Are you able to able to connect to port 2601 using the RP
software?
—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub
<#4?email_source=notifications&email_token=ACRFNFP3YDRIKN2VH2PN2BDQYUI5RA5CNFSM4JPT7X72YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEG4HEIY#issuecomment-565735971>,
or unsubscribe
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www.neumonics.com
716-870-6873
from elkmon.
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