Failed to connect about ha-dyson HOT 9 CLOSED

I know there's some stuff going on with auth and that sometimes you have to open the mobile app, logout, login, and then restart HA again.

I'm still trying to figure out how to get my credentials.

EDIT: Figured out how to get them, but running into auth issues like everyone else has been.

from ha-dyson.

First try restart your device. If that does not work, enable debug log by adding the following lines into your configuration.yaml to see if you can get anything useful.

logger:
  default: info
  logs:
    libdyson: debug
    custom_components.dyson_local: debug
    custom_components.dyson_cloud: debug

from ha-dyson.

Here are the log files, let me know if there might be a way to obtain more information:

2021-03-07 11:31:27 INFO (MainThread) [libdyson.dyson_device] Connected to device PT4-EU-JKA0043A
2021-03-07 11:31:47 DEBUG (Thread-345) [libdyson.dyson_device] Disconnected with result code 0
2021-03-07 11:31:47 DEBUG (MainThread) [custom_components.dyson_local.config_flow] Failed to connect to device: 

from ha-dyson.

To me, it seems that the library timed out during getting status data from your device. What is the model of your device? Also, is it previously working with the official integration?

from ha-dyson.

The model is Dyson Pure Cool Link
The device was working fine with the official integration before Dyson made changes to the API endpoint. Still works with the official iOS Dyson app.

from ha-dyson.

Thanks for the info. I'll look into this.

from ha-dyson.

Note that if you set up Dyson Local manually, the model option is actually very important. If you choose a wrong model, it can cause a problem like this. I don't have a PT4 device, it seems that this is a Pure Cool Link Desk device.

from ha-dyson.

@shenxn updating to the latest version resolved the issue, thanks.

It appears that some of the changes you made in the last 4 days got this resolved.

from ha-dyson.

Thank you so much for the integration. I was really frustrated with the official Dyson component, as there were regular connection issues.

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