Sketchup was unable to install this extension about sketchup-stl HOT 16 CLOSED

I had this issue and fixed it by creating a Plugins directory in the following folder:
~/Library/Application Support/Google SketchUp 8/SketchUp

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I had this issue and fixed it by creating a Plugins directory in the following folder:
~/Library/Application Support/Google SketchUp 8/SketchUp

That sounds like there was permission issues with the main folder.

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@jeffwillden have been able to resolve this?

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Yes, the plugins folder did not exist. I still have to move .rb files into the folder manually, but it works.

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Which Plugin folder? The main one? /Library/Application Support/Google SketchUp [n]/SketchUp/plugins ?
(https://developers.google.com/sketchup/docs/loading)

Or where you looking in the User folder?

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In the ~/Library/.../plugins in the user's folder. Perhaps the issue is that the user's folder is on a different drive than the OS. In the user's Advanced Options in the Users & Groups preferences pane, the user's "Home directory" is /Volumes/HD/Users/{username}/ and the OS is on a SSD (for speed). Perhaps there's some Extension install code in SketchUp that is hardwired to look for /Users/{username}/ where it should really ask the OS where the user's folder is, for situations like this.

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If it's an RBZ then it's SketchUp itself that installs the RBZ.

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Just tried installing this plugin today and I am running into this exact same issue.

It appears that Sketchup is able to install other extensions which leads me to think there is an issue with this particular plugin? Perhaps the "Plugin" portion of the path needs to be removed?

I would prefer not mucking around and manually creating folders and copying files. That is just a recipe for update hell.

Ideas?

Cheers

Some Background info ---

Hardware - Macbook Air 13"
OS- Mac OS X Lion 10.7.5
Software - SketchUp Version 8.0.16845 (Free Version)

Using the Mac -> Preferences -> Extensions -> Install Extensions and selecting sketchup-stl-1.0.0.rbz shows

1. "Do You Trust this Extension" Warning dialog to which I select yes at which point I get another dialog box with the following text.

"Unable to install this Extension.

SketchUp was unable to install the Extension you have chosen for some unknown reason.

Consult your Extension's documentation for additional help."

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I wonder if it is a permission problem. Think I've seen some mention of that on the SketchUcation forum. I have an Mac Mini that I updated to OSX 10.8 the other day which I could test on - but I won't be able to until after the weekend.

"Perhaps the "Plugin" portion of the path needs to be removed?" - what do you mean by this? "plugin portion of the path"?

@scottlininger - are you aware of RBZ installation issues on OSX?

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Hmm. I suspect some permissions problem, but I've never heard of a user being able to install some RBZs and not others.

Bitbangr, is your User folder on a different drive than your SketchUp install, as Jeffwilden described above?

The really weird thing is that you can install other extensions but not this one. Can you tell us which other extension worked? Might be instructive to unzip them and compare their contents.

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Hi Guys:

Thanks for your response. I did get this installed and running. i.e. I have exported an STL file of a simple sketchup model.

I was hacking around and tried a few things so not sure exactly what worked.

Anyways to summarize the general steps I

1. changed the .rbz extension to .zip and extracted the archive.
2. manually created a plugins folder and copied the above extracted files this folder.
   The listing of created folder its contents are shown below

ls -al '/Users/mj/Library/Application Support/Google SketchUp 8/SketchUp/plugins'
total 8
drwxr-xr-x 4 mj staff 136 14 Mar 17:29 .
drwxr-xr-x 6 mj staff 204 15 Mar 21:43 ..
drwxr-xr-x 5 mj staff 170 14 Mar 17:29 sketchup-stl
-rw-r--r-- 1 mj staff 871 12 Oct 14:20 sketchup-stl.rb

I then chose the 'Sketchup -> Preferences -> Extensions -> Install Extensions' and browsed to the exploded files in the plugins dir. I think I tried this a few times as I got confused as to whether or not it was actually installed.

Note there is another Plugins folder that is also used by sketch up. Not sure if this is related in any way. I was suggesting that there may be some confusion as to which folder 'Plugins' or 'plugins' should be used hence perhaps leaving out or not including the text "Plugins' in the install path? This plugins is in the App space and not the User space.

ls -al '/Applications/Google Sketchup 8/SketchUp.app/Contents/Plugins'
total 0
drwxr-xr-x 6 root admin 204 23 Aug 2012 .
drwxr-xr-x 9 root admin 306 14 Mar 11:29 ..
drwxr-xr-x 3 root admin 102 23 Aug 2012 3DSImporter.plugin
drwxr-xr-x 3 root admin 102 23 Aug 2012 DEMImporter.plugin
drwxr-xr-x 3 root admin 102 23 Aug 2012 FbxExporter.plugin
drwxr-xr-x 3 root admin 102 23 Aug 2012 collada.plugin
MJs-Air-Ride:Plugins mj$

Hope this helps and that I have not confused the issue further!

Cheers and keep up the good work!

Mark

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OK. I tried installing another plugin 'Slicer 5' using 'Sketchup -> Preferences -> Extensions -> Install Extensions' and could not do this so I manually copied the Slicer files into into the '/Users/mj/Library/Application Support/Google SketchUp 8/SketchUp/plugins/' folder. After restart the 'Sketchup -> Preferences -> Extensions -> Install Extensions' showed Slicer 5 plugin as being installed. So it appears to be an issue with the SketchUp plugin installer and not the plugin itself.

Info on slicer 5 plugin http://rhin.crai.archi.fr/rld/plugin_details.php?id=395

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None of those paths are correct. Certainly not the sop source one. You sound not need to create the plugins folder in your user folder.

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See my earlier comment on where the correct location is: #55 (comment)

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As I stated previously:

1. 'Sketchup -> Preferences -> Extensions -> Install Extensions' does not work with this RBZ file on my Macbook Air with OS X 10.8

2. I was hacking to get these plugins to work. My hack was to manually extract RBZ files and place them in /Users/mj/Library/Application Support/Google SketchUp 8/SketchUp/plugins/' folder. NOTE That the 'mj' is the user mj folder

3. This hack 'worked' for me however I have no way of determining the 'correctness' of this solution.

So it would seem that there is an issue with:

1. the SketchUp plugins installation tool
2. the actual plugin
3. or some combination of the plugin, installation tool and the OS

Regardless I have managed to get this plugin working and doing what I need so thats all I want at the moment.

You should have enough information to investigate further if you wish to do so.

Cheers

Mark

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Thanks for sharing all your experiments, Mark. That stinks that the RBZ installer isn't working for you... Hopefully your instructions will help others who run into this problem.

I guess we'll just have to watch and see if we get similar reports to identify the root problem.

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