Comments (2)
stefan-niedermann
commented on June 5, 2024
Did you already try clearing the storage of the corresponding Android clients and reimport your account? If that does not help, please also try removing your account from the Nextcloud Android App (Not Deck nor Notes) and try setting it up again for the sake of completness. Keep in mind that un- and reinstalling apps is not the same.
If you don't have success please set up a temporary test account on your instance and send the credentials to [email protected]
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tezeb
commented on June 5, 2024
I have not tried removing storage, because I didn't want to lose access to already synchronized items. But I did it afterall and while the error popup was no longer visible, the account was stuck waiting for synchronization to happen. This was the case for some time, but I didn't have time to report back with full logs.
And in the meantime, Nextcloud app has updated to version 3.29 and the issue has resolved itself.
In Notes app I also needed to clear storage for it to resolve.
Thanks for your help!
…On 30 April 2024 15:07:51 UTC, Niedermann IT-Dienstleistungen ***@***.***> wrote:
Did you already try clearing the storage of the corresponding Android clients and reimport your account? If that does not help, please also try removing your account from the Nextcloud Android App (Not Deck nor Notes) and try setting it up again for the sake of completness. Keep in mind that un- and reinstalling apps is **not** the same.
If you don't have success please set up a temporary test account on your instance and send the credentials to ***@***.***
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Reply to this email directly or view it on GitHub:
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