Add @NYU to the google list of domains about autoconfig HOT 3 OPEN

Thanks for opening this issue! Ideally, we'd prefer the email service provider to host and maintain an autoconfig file themselves, this way clients such as Thunderbird can detect the most up to date settings, and the provider can provide a more flexible and relevant configuration than we could, since we don't have visibility on their mail infrastructure.

The reference for the autoconfig file format can be found here: https://www.bucksch.org/1/projects/thunderbird/autoconfiguration/config-file-format.html
And one can refer to https://autoconfig.fastmail.com/mail/config-v1.1.xml for a hosted example (or any file in ispdb/ on this repository).

Have you asked @nyu whether they'd be willing to host such a file themselves? If not and you have a line of contact with their IT team, we'd be happy to assist, feel free to reach out on https://thunderbird.topicbox.com/groups/autoconfig

from autoconfig.

I started this thread here https://support.mozilla.org/en-US/questions/1444845

I reached out to NYU and their response is that they prefer users to access email using a browser for security reasons.

In short, I don't expect them to help in this case.

from autoconfig.

I was finally able to connect. I made two changes at once, so not sure which one did it.

Change 1: I followed the instructions here https://nyu.service-now.com/sp?id=kb_article&sysparm_article=041206915481302&sys_kb_id=5729ffd27449810075e62ca050042e25&spa=1 and enabled access by less secure apps. I suppose they consider TB to be less secure....

Change 2: In TB, when creating the new NYU account, under "User Name" I entered "userName" and not "[email protected]" even though the instructions provided by NYU say you should enter the full email address...

Hope this helps.

Thank you for your kind support with this matter.

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