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ridiaz1 avatar ridiaz1 commented on June 10, 2024

Screenshot 2023-05-01 at 09 33 09

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trigaten avatar trigaten commented on June 10, 2024

We have had multiple reports of this. Here is the embed codebase: https://github.com/PromptLabs/embed.learnprompting.org

We are currently not sure what is causing the problem--the investigation is ongoing.

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trigaten avatar trigaten commented on June 10, 2024

Have you put your credit card information into your OpenAI account?

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ridiaz1 avatar ridiaz1 commented on June 10, 2024

is it necessary?

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skunkwerks2020 avatar skunkwerks2020 commented on June 10, 2024

Can you duplicate this error?

I do have a credit card attached to my OpenAI account, so maybe that is the issue?
I can look into error codes from the API side, but first let's see if we can duplicate consistently and also please let us know if you have a CC attached.

Thank you

image

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trigaten avatar trigaten commented on June 10, 2024

is it necessary?

Yes, you need credits or a credit card attached to your OpenAI account.
I have just updated the embed code to prevent user agent warnings, but I currently believe the main error is coming from not having credits.

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Philidorable avatar Philidorable commented on June 10, 2024

I'm having the same problem. I just attached a CC today and it still doesn't work, maybe there is a delay propagating the CC info?

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trigaten avatar trigaten commented on June 10, 2024

Resolving in favor of the clarification issue

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Philidorable avatar Philidorable commented on June 10, 2024

Thanks guys, I went back to it a few weeks ago and for some reason it worked. Not sure what I did (if anything) but its all good now.

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