Partial Refunds don't sync over to Civi about com.joineryhq.eventbrite HOT 5 CLOSED

Hi @josephlacey I'm having trouble reproducing this one on my testing setup. E.g., see attached image, which reflects a $1.00 refund on a $2.70 order:

Can you point me to the order ID on your EB system, for the order that's not properly syncing the refund?

from com.joineryhq.eventbrite.

Interesting. Order# 963617652 should be partially refunded.

from com.joineryhq.eventbrite.

Hi @josephlacey This bad behavior appears actually to be brought out by an edge case when the un-refunded total is small enough that Eventbrite fees go down to zero -- in certain case with very small ticket prices like $2. In any case, the situation did highlight legitimate bugs, and I've made commits to fix those.

So, testing on this fix should use those same small ticket prices.

I'm not able to test immediately on my EB account, due to policies of my payment processor, which require waiting 3-4 business days until payment is resolved, before making a partial refund. Are you able to test this latest code with your EB setup?

from com.joineryhq.eventbrite.

Hi @josephlacey This bad behavior appears actually to be brought out by an edge case when the un-refunded total is small enough that Eventbrite fees go down to zero -- in certain case with very small ticket prices like $2. In any case, the situation did highlight legitimate bugs, and I've made commits to fix those.

Ha, why am I not surprised?

So, testing on this fix should use those same small ticket prices.

I'm not able to test immediately on my EB account, due to policies of my payment processor, which require waiting 3-4 business days until payment is resolved, before making a partial refund. Are you able to test this latest code with your EB setup?

Sure, I can test this. I would say this isn't a launch blocker.

from com.joineryhq.eventbrite.

Fixed in 54e87d5

from com.joineryhq.eventbrite.