UX is confusing. What does 'Navigate' do? Users don't know they can draw. about feedback HOT 8 CLOSED

Also once user starts entering text there is no way to "go back one step" to drawing. Needs some type of "go back to drawing stage" button.

from feedback.

Also, I don't know what to do with the image data. Is that a GIF? PNG? Please add some explanation of how to get it to render after it's been uploaded.

from feedback.

Perhaps be able to pass the caption to the form in another parameter. That way, the programmer can change the default 'What's wrong?' to 'hey, please use the drawing tools with your finger to point out the problem, then type a summary of problem and hit Submit... thank you everyone!!'

from feedback.

parameter to remove the Navigate mode. I have no idea what this means and I bet my users will just be confused by it, also.

You can at least set the default mode to draw:
https://pub.dev/documentation/feedback/latest/feedback/BetterFeedback/mode.html

Also, I don't know what to do with the image data. Is that a GIF? PNG? Please add some explanation of how to get it to render after it's been uploaded.

The documentation states that it is a PNG. The rendering of the image after uploading it is out of scope for this library as I can't possibly add an example for every possible scenario.

Please also take a look at the examples. They show how to use it with gitlab issues and how to save the image file.

Perhaps be able to pass the caption to the form in another parameter. That way, the programmer can change the default 'What's wrong?' to 'hey, please use the drawing tools with your finger to point out the problem, then type a summary of problem and hit Submit... thank you everyone!!'

You can already do this by using a custom localization: https://pub.dev/documentation/feedback/latest/feedback/BetterFeedback/localizationsDelegates.html

Also once user starts entering text there is no way to "go back one step" to drawing. Needs some type of "go back to drawing stage" button.

So you kinda want a reset button which resets the drawing and the text?

from feedback.

Thank you for posting your responses.

Was just saying the trash icon is kinda superfluous (not needed) since one can hit the undo several times.

from feedback.

In the next version the default mode changed from navigate to draw.
See
https://pub.dev/packages/feedback/versions/2.0.0-beta.0

from feedback.

Thank you.

More regarding trash icon: in this case, IMHO, "less is more." The user isn't on this screen for the purpose of the app... it's them giving their time to help the app user... less confusing on this feedback screen is better.

from feedback.

I would argue that it's easier too use with the trash icon. Where easier is loosely defined as "The user is able to submit feedback with as few clicks as possible".

Though I do understand your point. I would also gladly accept PRs which would make this configurable via the FeedbackTheme.

from feedback.