i can not upscale image 4x with my asus a455l Laptop about upscayl HOT 2 CLOSED

Hey @djdhemitz, I'm here to assist you with any bugs, questions, or contributions while you wait for a human maintainer. Let's tackle this together!

To resolve the "Invalid GPU Device" error with the log message "vkEnumeratePhysicalDevices failed -3" when trying to upscale an image 4x using the Upscayl application on your Asus A455L laptop, you can try the following steps:

1. Set the app to performance mode: Follow the instructions in this video to set the app to performance mode.

2. Ensure you have the right redistributables: Make sure all necessary redistributables are installed on your system.

3. Try DirectX repair: Use this DirectX repair tool to fix any potential issues with DirectX.

4. Disable switchable graphics: If your laptop has switchable graphics, you can try disabling them by following the instructions here.

5. Enable hardware-accelerated GPU scheduling: If your system supports it, enable hardware-accelerated GPU scheduling by following the guide here.

6. Reinstall graphics drivers: Before reinstalling your graphics drivers, run VulkanCapsViewer to check if your GPU supports Vulkan. If Vulkan support is confirmed, proceed with reinstalling the drivers.

7. Check GPU compatibility: According to the Upscayl Compatibility List, some GPUs are known to have issues. Specifically, the GT 920M has been reported as potentially problematic. If your laptop uses this GPU, it might be the cause of the error ^[1][2].

If none of these steps resolve the issue, you can seek further assistance by following the instructions here.

To continue the conversation, mention @dosu.

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Please file a bug report and follow that template's instructions.

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