Support for Android < 27 about webex-android-sdk HOT 7 CLOSED

@terencemackie by any chance, have you already reached to our developer support https://github.com/webex/webex-android-sdk ?

from webex-android-sdk.

@terencemackie the link to support is https://developer.webex.com/support

from webex-android-sdk.

Hi @olivierproffit yes, I contacted webex developer support. The only response I got was "it should work". I did speak to one of the business reps who did provide some help, and ended up recommending that we do not use the sdk but the webex android application instead.

The end result is that the webex andoird sdk does not support <26. An update to the readme might be in order. :)

It's a shame, because embedding the webex interface within an application can result in a much smoother experience for the user.

from webex-android-sdk.

Hi @terencemackie sorry to hear that you didn't get the answer we were waiting for. Usually chatting with the dev support in the space #webex4devs is very effective. But for more follow-up or deeper troubleshooting, you can also open a ticket by sending your issue details by email to [email protected].
On your specific issue, we've seen it in the past due to missing configuration in the app's build script. Our prerequisites are right.
Depending on the error message, you may need to include the following in the app's gradle script.
This is often because the app uses lambda or something else. it’s usually not related to SDK version or api level.
android { compileOptions { sourceCompatibility JavaVersion.VERSION_1_8 targetCompatibility JavaVersion.VERSION_1_8 } }
Please let us know if it solves your issue.

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@terencemackie checking if it's solved for you ?

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Hi @olivierproffit , this didn't solve the problem. I was discussing this issue with one of the Webex reps, but the end result was to switch to Android >= 26 (or not use webex). I am no longer working on the application, so I can't provide more details than what I have already (or by trying the demo application).

Kind regards,

Terence

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Ok, closing this issue since you don't work on it anymore but let me know if we need to investigate more.

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