Print to PDF not working about pdf HOT 15 OPEN

Update: print working from "Print to PDF" from left menu on open ticket, but not from Actions menu!

from pdf.

There is no container index in the common.class.
Can you give me the complete error in file/_logs/php-error.log?

From Actions menu, no problem for me, i can print in PDF several computers.
Have you an error?

from pdf.

Hi Yllen, thanks for your feedback.

As I have said, Print to PDF works from menu on the left in the ticket, but not from action button.

Here is log entry you've requested:

[2022-11-02 10:45:58] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: container in /home/getimin5/public_html/glpi/plugins/pdf/inc/common.class.php at line 517
Backtrace :
src/MassiveAction.php:904 PluginPdfCommon::showMassiveActionsSubForm()
ajax/dropdownMassiveAction.php:53 MassiveAction->showSubForm()

Thank you!

Goran

from pdf.

I made several tests and container is always defined

For ticket => all OK
MassiveAction Object ( [POST] => Array ( [action] => DoIt [container] => massformTicket

For computer => all OK
MassiveAction Object ( [POST] => Array ( [action] => DoIt [container] => massformComputer
I can't correct an issue if i can't reproduce it.

which parameters have you checked for ticketd in your pdf printing preferences(in my setting)?

from pdf.

Hi,
I have chosen Tickets and Items.

If required, I can provide access, just let me know how to PM credentials to you.

Thanks for your time!

Goran

from pdf.

Massive actions are defined in your settings not in the item.
So, post your settings for ticket item

from pdf.

I'm sorry, I'm noob here... please let me know what exactly.
Thanks,
Goran

from pdf.

from pdf.

I have selected Items there, too.

from pdf.

Would you like me to send you Superadmin acconut?

from pdf.

This error was already corrected.
Duplicate #26

from pdf.

Great!

How do I apply it?

Thanks!

Goran

from pdf.

You apply the correction 021a46a

from pdf.

I have applied the correction, I can confirm that printing now works if Items are selected.

Printing from Action button still does not work, fails with the same error as in initial post.

PHP Notice (8): Undefined index: container in /home/getimin5/public_html/glpi/plugins/pdf/inc/common.class.php at line 517

Please advise.
Thanks,
Goran

from pdf.

OK, so corrected for items.
Which fields of which item do you want to print?
Can you give me the error in glpi (php-ellor.log)?

I think one of the field is missing and i must to protect it, like for ticket's item

from pdf.