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ticketbookingsystem's Introduction

Ticket Booking System

A REST API Ticketing System which assigns the incoming tickets to persons based on the Round Robin principle. Ensures that tickets are issued evenly amongst a group. Stores a timestamp based system for implementing round robin

POST /ticket
Parameter Type Description
user_id string Required. The ID of the user who raised the ticket
issue string Required. The description of the issue

Responses

{
  "message" : string,
  "success" : bool,
  "data"    : json
}

The message attribute contains a message commonly used to indicate errors or, in the case of deleting a resource, success that the resource was properly deleted.

The success attribute describes if the transaction was successful or not.

The data attribute contains a nested JSON object in the following format,

{
  "ticket_id" : string,
  "assigned_to" : string,
}

The ticket_id attribute contains the ID generated by the ticketing system.

The assigned_to attribute contains the ID of the user that the ticket has been assigned to by the ticketing system.

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