amazon-connect / amazon-connect-snippets Goto Github PK

Can the tool link be updated for the CCPLogParser page ?

https://github.com/amazon-connect/amazon-connect-snippets/tree/master/tools/CCPLogParser

Currently the hyperlink in the github page directs the customer to our public documentation page, instead of directing to the tool itself.

Correct tool link : https://www.connect-tools.net/ccp-log-parser/

Hi there,

Please update this library when you have a chance. The images are outdated compared to what is in the current version of Amazon Connect. https://github.com/amazon-connect/amazon-connect-snippets/tree/master/tools/AmazonConnectDrawio

Kind Regards,
Joseph

I was just looking at the yaml file for this feature and notice the creation of the table does not look complete with all the attributes for the table. Has something been missed or is it suppose to just define one attribute?

Hi AWS Team,

This solution does not work and the Custom Trigger causes the CFN to fail. https://github.com/amazon-connect/amazon-connect-snippets/tree/master/tools/ConnectCloudwatchDashboard

Appears there might be a version mismatch between the cfn-response module used in the Lambda function and the version expected by CloudFormation

With the vulnerability that was just released I was wondering if this code contains the Log4j package

Hi team,

I think there is a bug in the skew metrics tooltip. The Server Time should be Local Time and Local Time should be Server Time. Shouldn't 14:21:18 be behind 14:21:57? Please check.

Following along with this blog (https://aws.amazon.com/blogs/contact-center/ingesting-content-to-power-real-time-recommendations-and-search-with-amazon-connect-wisdom/), when it's time to associate the assistant and KB it yields the following error:

"An error occurred (InvalidRequestException) when calling the CreateIntegrationAssociation operation: Reached Integration association limit for the Amazon Connect instance."

I don't see where this limit is set and can be increased. Seems like I'm not the only one who has had the issue (https://repost.aws/questions/QUMKJhNx-QQaGpt6nznuJEAg/how-i-can-increase-the-integration-association-limit-for-the-amazon-connect-instance)