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pagerduty-overlap-checker's Introduction

Build Status Coverage Status semantic-release

NodeJS supported versions

  • 10.x (LTS)
  • 12.x (LTS)
  • 14.x (LTS)

Pager Duty Overlap Checker

Usage

  1. Create config file config.json
  • PAGERDUTY_READ_ONLY_TOKEN is used for reading schedules and checking the overlaps.
  • SCHEDULES array can contain one or more SCHEDULE items to check
  • every SCHEDULE should have a NOTIFICATIONS section to create a PagerDuty incident or send a Slack message if overlap is found
  • SCHEDULE can contain a EXCLUSION_DAYS key, which specifies days (3 letter abb.) in form of object with optional start and end time (hh:mm format CET TIMEZONE).If start or end is omitted, whole day is considered excluded. Example below represents current weekend on-call setup.

Currently, we support Slack (SLACK with SLACK_WEBHOOK_URL and CHANNEL) or shorthanded SLACK_WEBHOOK_URL and PagerDuty (PAGERDUTY with PAGERDUTY_TOKEN, PAGERDUTY_SERVICE_ID and PAGERDUTY_FROM) notifications. The PAGERDUTY_TOKEN has to have full access.

For PagerDuty, an incident can either be directly assigned to the user with overlaps (default) or set to an escalation policy (if specified by PAGERDUTY_ESCALATION_POLICY_ID in config).

All PagerDuty integrations are using PagerDuty API v2. When generating an API token, select the v2 option.

{
    "PAGERDUTY_API_URL": "https://acme.pagerduty.com/api/v1",
    "PAGERDUTY_READ_ONLY_TOKEN": "33333333333333333333",
    "WEEKS_TO_CHECK": 2,
    "SCHEDULES": [{
        "SCHEDULE": ["PWEVPB6", "PT57OLG"],
        "NOTIFICATIONS": {
            "SLACK": {
              "SLACK_WEBHOOK_URL": "http://acme.slack.com/11111",
              "CHANNEL": "#channel-name"
            }
        }
    }, {
        "SCHEDULE": ["PWEVPB6", "PT57OLA"],
        "NOTIFICATIONS": {
          "PAGERDUTY": {
            "PAGERDUTY_TOKEN": "22222222222222222222",
            "PAGERDUTY_SERVICE_ID": "PFARE53",
            "PAGERDUTY_FROM": "[email protected]"
          },
          "SLACK_WEBHOOK_URL": "http://acme.slack.com/11111"
        },
        "EXCLUSION_DAYS": {"Fri": {"start": "18:00", "end": "23:59"}, "Sat": {}, "Sun": {"start": "00:00", "end": "18:00"}}
    }]
}
  1. Run command and check:
$ ./bin/pdoverrides check --config config.json

Config schedule IDs passed.
OK

Debug problems

For debugging you can use debug package included in the library:

DEBUG=pagerduty-overrides* ./bin/pdoverrides check -c config.json

Alternatively, you can include the DEBUG variable in the config.json file (esp. for debugging on AWS Lambda).

pagerduty-overlap-checker's People

Contributors

nadade avatar miiila avatar abtris avatar dependabot[bot] avatar w-vi avatar kuba-kubula avatar snyk-support avatar

Stargazers

Martin Halamíček avatar

Watchers

Standa Opichal avatar Emmanuel Paraskakis avatar Jan Moravec avatar  avatar James Cloos avatar Tomáš Jeřábek avatar Ondřej Auer avatar  avatar Ilya Moskalev avatar  avatar

pagerduty-overlap-checker's Issues

Bug: False alert is triggered over the weekend

False alert is created under following circumstances:

  • person has a weekend shift
  • same person has another on-call shift right before the weekend
  • systems evaluates start of the shift to the non-excluded day and considers weekend as an overlap

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