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Comments (5)

audiamus avatar audiamus commented on September 26, 2024

A log file might help. Starting with log level 3 might give us a first hint. See the manual for how to create a log.

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audiamus avatar audiamus commented on September 26, 2024

I close this for now. Please reopen when you can provide more information.

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xsar69 avatar xsar69 commented on September 26, 2024

AaxAudioConverter_2023-04-01_001.log

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xsar69 avatar xsar69 commented on September 26, 2024

Sorry for the late reply!

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audiamus avatar audiamus commented on September 26, 2024

Thanks for the log. Unfortunately it doesn't reveal much other than the conversion started as expected but apparently did not finish. Now, did the app just hang or really crash with an exception message box?

  • If it just hangs forever, could you raise the log level to 4? That will also log FFmpeg activity.
  • This conversion uses 32bit FFmpeg as it should. However, the 32bit FFmpeg exe is a slightly older version (the last they built) but a bit faster than later 64bit versions. You can enforce the 64bit version, though.
    Go to C:\Program Files\audiamus\AAX Audio Converter and open AaxAudioConverter.exe.config in a text editor (Admin privileges needed). Find FFmpeg64bitHours and change value from 0 to 1. Save.
      <setting name="FFmpeg64bitHours" serializeAs="String">
        <value>0</value>
      </setting>
  • If it crashes and shows the exception in a message box, could you copy the exception and the call stack and post it here? (I don't need the lengthy list of loaded assemblies that also always comes with the exception message.)

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