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Zendesk app that helps agents stay on top of multi-part questions
Add method to append snippet as quote to active comment editor box using Zendesk API
Basic UI that displays snippet list
https://develop.zendesk.com/hc/en-us/articles/360001069987
Custom Resources would allow storage of snippets that would persist across sessions
UI element should look like +
when snippet is contracted, -
when expanded.
Add interaction element on snippets to add snippet as quote or delete it
Removes individual snippet from local snippet object
Return display snippet length to character limit
Add app details, documentation, and requirements to the manifest and translation JSON files
Should be built into the Append method
To be done iteratively during testing and after app completion
Using Zendesk API settings endpoint
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