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Ticketit, the simple helpdesk tickets system pre-installed in Laravel

License: MIT License

PHP 81.49% Vue 0.54% HTML 17.97%

ticketing-system helpdesk laravel

ticketit-app's Introduction

Moved to GitLab

Warning: This project has been moved to GitLab: https://gitlab.com/balping/ticketit-app

Ticketit app

This is a Laravel 5.5 application with Ticketit pre-installed in it. This is meant to make installation of Ticketit as quick as possible and easier for those who are not familiar with Laravel.

Install this only if you'd like to install Ticketit as a standalone app. If you'd like to integrate Ticketit to your existing Laravel project, follow the maunual installation guide of the Ticketit repository.

Installation

Open a terminal at the desired installation destination and run:

composer create-project --prefer-dist balping/ticketit-app ticketit

This pulls in all necessary libraries. Then cd into the installation directory and run the install script:

cd ticketit
php artisan ticketit:install

This asks some questions (database parameters, admin account login details).

The installation script will do pretty much everything for you to have Ticketit up and running. After installation is done, you might want to set up mail by editing the .env file and go through the settings in the admin panel.

Notes

Please send Ticketit-related bugreports to the Ticketit repo. Only installer-related problems should be reported here.

If you move your installation folder to another path, you need to update the row with slug='routes' in table ticketit_settings.

Versions

Laravel	Ticketit app
5.4.*	1.0.*
5.5.*	1.1.*

Installation in 56 seconds

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ticketit-app's Issues

DataTables warning: table id=DataTables_Table_0 - Ajax error

in admin screen i am getting
DataTables warning: table id=DataTables_Table_0 - Ajax error
error .. what to do ?

localization

how do i change language ? I try to change summernote locale but it didnot do anything

sqlite connect

I installed this package, however I selected sqlite, and it returns the following error

Database file created at /var/www/app/database/database.sqlite
Checking database connection...
Could not connect to database.

Issue with routing

InvalidArgumentException in UrlGenerator.php line 337: Action Kordy\Ticketit\Controllers\TicketsController@index not defined.

I am trying to install this application in IIS server without composer. I am getting above error after login page on http://localhost/ticketit/public/home route.

Please help me to resolve it.

Ticket creation issue

InvalidArgumentException in Carbon.php line 582: Data missing

while creating new ticket, I am facing above issue can you help me to fix it.

SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long

Starting migration...
Migration table created successfully.

[Illuminate\Database\QueryException]
SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long; max key length is 1000 bytes (SQL: alter table users add unique u ers_email_unique(email))

[Doctrine\DBAL\Driver\PDOException]
SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long; max key length is 1000 bytes

[PDOException]
SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long; max key length is 1000 bytes

No panel access

Although I can do the installation correctly, I can not access it through the link http://myip/ticketit/public. What can it be? I have tried the reinstallation several times and successfully, I just can not access.

I also tried link access http://172.17.17.98:8000/ticketit/public