My Notes on book "How to Win Friends and Influence People".
- Don't Criticize, condemn or complain
- Give honest and sincere appreciation
- Arouse in the other person an eager want
- Become genuinely interested in other people
- Smile
- Remember that person's name is to the person the sweetest sound in any language
- Be a good Listener - Encourage others to talk about themselves
- Talk in terms of other person's interests
- Make the Other People Feel important and do it Sincerely
- The Only way to get the best of the argument is to avoid it
- Show respect for other person's opinions. Never say, "You're wrong"
- If you are wrong, admit it quickly and emphatically
- Begin in a friendly way
- Get the other person saying "yes, yes" immediately
- Let the other person do great deal of talking
- Let the other person feel that the idea id his or hers
- Try honestly to see things from the other person'd point of view
- By Sympathetic with the other person's ideas and desires
- Appeal the nobler motives
- Dramatize your ideas
- Throw down a challenge
- Begin with Praise and Honest Appreciation
- Call attention to people's mistakes indirectly
- Talk about your own mistakes before criticizing the other person
- Ask questions instead of giving direct orders
- Let the other person save face
- Praise the slightest improvement and every improvement
- Give the other person a fine reputation
- Use Encouragement to make the fault seem easy to correct
- Make the other person feel happy about doing the thing you suggest
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