Comments (5)
Hello there 👋
Thanks for submitting your first issue to the Pi-Apps project! We'll try to get back to you as soon as possible.
In the meantime, we encourage you join our Discord server, where you can ask any questions you might have.
Please respond as soon as possible if a Pi-Apps maintainer requests more information from you. Stale issues will be closed after a lengthy period of time with no response.
from pi-apps.
Hello! And thank you for taking the time to report this issue.
We've seen similar issues before and solved them. Most of those were due to missing system folders, edge-case language preferences, weirdly outdated system packages, or unsupported systems.
As a first step, I need a bit more information about your system and setup.
Please run the commands below and then report the output:
~/pi-apps/api get_device_info
yad --version
Some people don't know this, but once you get the output back, there is no reason to have to manually type it all out on github.com. Just sign into github on the same system, then copy the output by selecting the output of those commands, then right-click -> copy.
from pi-apps.
@ojoshiro Thanks for reporting your bug report. Please use the issue templates that repositories provide in the future. It prevents maintainers from having to ask you for information manually.
I have edited your main post with the contents of the bug report issue template. Please fill it out. Botspot has asked for part of that information above already (~/pi-apps/api get_device_info
output goes under What are your system specs (run the following command in your terminal)?
)
from pi-apps.
@ojoshiro we would love to help but cannot do anything without your response.
this issue will be closed in a few days as stale if no response is made
from pi-apps.
Closing as stale. Will re-open if the information requested is provided.
from pi-apps.
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