Theme not supported, but using BB Theme child-theme about bb-header-footer HOT 8 OPEN

In a related note, the plugin works perfectly, that I can tell.

So it's only that error msg that gets triggered, but no ill effect.

from bb-header-footer.

Can you tell me what is the folder name of you theme?

Have you modified the bb theme somehow?

from bb-header-footer.

Sure. The parent theme's folder name is unchanged, at /themes/bb-theme/. The child-theme's folder name is /themes/bb-csynchro/

I've done zero changes to the BB parent theme. We never do that.

from bb-header-footer.

Ok This should not be happening, The plugin checks for the theme/parent theme template using get_template() function, in case of using a child theme it correctly returns the slug of parent theme.

Can you add this bit of code to your child theme's functions.php

function child_theme_get_template() {
	var_dump( get_template() );

	return '';
}

add_action( 'update_footer', 'child_theme_get_template', 99 );

This will print the template name in the admin footer area like this, Can you copy and paste that info here?

After you copy that remove this above code from your child theme.

from bb-header-footer.

Sure thing, the result is this : string(8) "bb-theme" :(

from bb-header-footer.

What is the exact error message? Can you give a screenshot of the notice?

from bb-header-footer.

Hey, I think I have another clue ... since it's a Multisite, on the "micro-sites" that use the bb-child, it's fine. But on the main site (landing page), which uses a different theme, the error message appears, since it's using a different theme.

from bb-header-footer.

Ha! That explains it, I will make this notice dismissable so that this can be removed in such cases.

from bb-header-footer.