More features available in licensed editions.

Learn more about what you can do with our Call Policies to block calls, inject greetings, and add apps to calls.

• Simple call blocking features to block harassing callers or spam.
• Block up to 100 entries in the Global block list.
• Block calls based on calling Party, or a combination of calling and called party.
• Central Policy control across all Cisco Callmanager clusters in your environment.

• Greeting Injection using native Cisco Callmanager Announcements
• Injecting Announcements does not require Unity Connections or UCCX.
• Greeting Injection does not change your intended callflow.

• Add Apps and Webhooks to any incoming call event.
• Realtime caller reputation scoring via TrueSpam API.
• Call Blocking API for bulk call block management.
• Self Care Portal for Users
  • Users can manage their own call history and block list.
  • Jabber Portal for Cisco Jabber users to see history and block calls.
  • Phone XML Portal for Cisco IP Phone users to see history and block calls.
  • One click MCID softkey to block calls.

Learn more about Call Blocking tools available in Call Telemetry.

• TrueSpam API for realtime caller spam robocall score, with actions to block call, redirect, or rename.
• CSV Lookup to locate subnets for location data - Locate phones in MRA, VPN, or Site lists.
• ICMP Traceroute to locate the last hop for location data
• Send data via Email or SMS to any destination
• XML SOAP web lookup App for querying APIs
• Share realtime data via webhook to any third party API.

• Change Calling and Called Names, creating a simple CRM connection for Cisco Callmanager.
• Lookup and modify Caller ID via Webhook CRM App or PostgreSQL CRM App

• Reports showing all details, serial, and CDP LLDP Neighbor and port for every phone
• Report on the Hardware Version V03 / V04 etc, if you are preparing for a Webex Calling Migration
• Search across any phone field
• Export all or selected phone data
• Remote Control with Live Streaming Screen View of any phone
• Remote Factory Reset Cisco IP Phones

Free version limited to 1,000 phones.

• Free SFTP server for CDR processing
• Decodes all Cisco CDR fields, not just epoch timestamps.
• Simple and Advanced reports for quick troubleshooting.
• Low Duration Call Report CDR Anlaytics to find spam robocallers

Free version limited to 7 days of CDR data.

• Realtime 911 Alerts with location data for Cisco IP Phones.
• Discover Cisco IP Phone details in realtime.
• Alerts can include CDP neighbor, Subnet, and Cisco Callmanager data.
• Notications for Email, SMS, MS Teams, and Webex Teams.
• Creates a Webex Teams Space for each rule alert, invites others, and allows you to collaborate as a team in the space for situational awareness of the call.

• Discovery of CDP and LLDP Netowrk Switch Neighbor, IP Subnet, and ICMP traceroute for use in call workflows.
• 911 Location Manager: Subnet, Switch, Port.
• Query APIs for more location data from Cisco IP Phone data.
• Meraki Location Sync for CDP neighbors and pulls switch physical address and notes.
• 911 QR Code Location Tool for network drop wire mapping.

• Missed call alerts to Email or Webex App
• Auto synchronization and provision of all Cisco Callmanager users nightly
• Add prefix to calling party to normalize outbound callback
• Lookup name and match Caller ID to internal callers
• Bulk import of users if you don't want to sync. Learn more about Missed Calls

Fire off a webhook for every call event in CDR matching multiple conditions. Include CDR data in the webhook payload.

Multiple OS options - CentOS 9 Stream, AlamaLinux, RHEL supported, or run your own containers.

Deployment options:

• Vmware OVA Appliance
• Docker
• Kubernetes
• Multinode HA Kubenretes failover

• Can run air gapped with no internet access.
• No tracking, analytics, or telemetry tracking features. (We don't track you or your data)
• Role based access support for multiple team members.
• Cisco CURRI API and Cisco Extended Call Control Profile TLS support

Visit the Latest Release Notes full release notes.