This project represents a platform that can be used by the companies to offer customer support to their clients. The goal of the project is to understand better the concepts behind front-end and back-end side of web programming and it's not for commercial use.

• php_pgsql
• Ratchet - PHP WebSockets ( for the chat's wss server)
• illuminate/database ( for communicating with the database)
• PHPMailer ( for sending confirmation links and information )

Note: The dependencies need to be installed using Composer.

• Apache web server
• PHP 7.4
• PostgreSQL database

For the project to run correctly you need to do the following steps:

1. Set the DocumentRoot of the apache server to the root of the repository

2. Configure your apache server to run over ssl (see here).

3. Go to the project root and use the composer update command to install all of the dependencies and composer dump-autoload to generate the autoload file.

4. Enable the php_pgsql extension in case you didn't already do it.

5. Enable the mod_proxy, mod_proxy_httpand mod_proxy_wstunnel extensions (see here).

6. Write the following lines in your apache configuration file, right after the DocumentRoot field :

   ProxyPass /wss ws://localhost:8081/
   ProxyPassReverse /wss ws://localhost:8081/
   

7. Create a Postgresql database named Resc and import the schema from the resc_db.sql file from the root of the project.

8. Change the database credentials from application/app/Database.php and application/app/Mail.php with your own credentials.

If you builded the application correctly, you should start the apache server and try to access https://localhost/ and the website should load. The default credentials for the login section are :

username: admin
password: 1234

You can try out the chat by opening 2 tabs. In one tab you should connect with the previous credentials and go to the chat section, and in the second tab you should click the try a demo button. In the logged tab, you can click get a client and you can start a conversation with yourself.

If you want to use the application like an endpoint, you can call the api functions and connect to the wss server with a separate app and connect it to your own CRM ( you can find more details, along with the documentation in the documentation.html file from the root of the project or click here or you can watch the presentation video here).

• Ancutei Catalin-Iulian
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  • email: [email protected]
• Condurache Andreea-Emanuela
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