Hi, Since the upgrade to osticket 1.11 (the file preview is all white). <p dir

If you want to test, please use this version: <a href="https://github.com/clonemeagain

It does not generate any errors <a target="_blank" rel="noopener nor

not working on osticket 1.11 about attachment_preview HOT 10 CLOSED

clonemeagain commented on June 15, 2024 2

not working on osticket 1.11

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Comments (10)

clonemeagain commented on June 15, 2024 3

Hmm, that's annoying. I'll have to upgrade and fix it!

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corent56 commented on June 15, 2024 3

Thank you for the quick fix, it's working fine on chrome!

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clonemeagain commented on June 15, 2024 1

If you want to test, please use this version: https://github.com/clonemeagain/attachment_preview/archive/1.11.zip or checkout the 1.11 branch.

I'll test it some more, then merge into master.

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ramrajone commented on June 15, 2024 1

Hi, I just tested, chrome/Firefox worked just fine without any changes IE/Edge .jpeg worked, but .PDF did not, which I did not expect to work nether, Thank you very much for a quick fix Chrome worked fine Version 72.0.3626.119 (Official Build) (64-bit) Version 72.0.3626.121 (Official Build) (64-bit) Firefox worked fine too, no changes needed: 65.0.1 (64-bit) 65.0.2 (64-bit) IE 11 [image: image.png] Microsoft Edge 42.17134.1.0 [image: image.png]

…

On Fri, Mar 1, 2019 at 10:35 PM Aaron ***@***.***> wrote: If you want to test, please use this version: https://github.com/clonemeagain/attachment_preview/archive/1.11.zip or checkout the 1.11 branch. I'll test it some more, then merge into master. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#32 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AgxHnNjAxL8QijUeMCGdMbyXRfUx-D28ks5vSfGWgaJpZM4a9Fpz> .

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ramrajone commented on June 15, 2024

It was working fine in 1.11 rc1, I had tested with PHP Ver. 7.0.33

https://forum.osticket.com/d/93565-attachment-inline-plugin-not-working
Hope it gets updated soon Thank you
while back there were some changes:
https://github.com/clonemeagain/attachment_preview/pull/29/files/eb4ab2dd5c0f705dcee7f9f56c241830ac7ed1cc

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clonemeagain commented on June 15, 2024

Hey chief, I'm super busy ATM, started a new job and there's a lot of work on. My last was really easy so I had plenty of spare time to make plugins.
If you can test with error reporting enabled and send me the logs we might be able to diagnose and patch it sooner.
I'm close, had to buy a new PC and it's taking time to rebuild my development environment, apparently windows 10 and docker just do not play nicely. I'll have some time coming up that should be free, so don't hold your breath or anything, but in the next few days I should be able to replicate the issue and start working on it.

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ramrajone commented on June 15, 2024

I totally understand and very much appreciated your work I will do test and send you logs Thank you again for your support

…

On Wed, Feb 27, 2019, 4:51 PM Aaron ***@***.***> wrote: Hey chief, I'm super busy ATM, started a new job and there's a lot of work on. My last was really easy so I had plenty of spare time to make plugins. If you can test with error reporting enabled and send me the logs we might be able to diagnose and patch it sooner. I'm close, had to buy a new PC and it's taking time to rebuild my development environment, apparently windows 10 and docker just do not play nicely. I'll have some time coming up that should be free, so don't hold your breath or anything, but in the next few days I should be able to replicate the issue and start working on it. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#32 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AgxHnOYlX9wDyCgutsSit5hNCkPJzWswks5vRv3UgaJpZM4a9Fpz> .

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ramrajone commented on June 15, 2024

It does not generate any errors

This message I see from working PDF preview plugin on osTicket ver. 1.10.4:
[Deprecation] HTML Imports is deprecated and will be removed in M73, around March 2019. Please use ES modules instead. See https://www.chromestatus.com/features/5144752345317376 for more details.

compare side by side:

let me know steps that I can do and give you more info Thanks

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clonemeagain commented on June 15, 2024

Got a quickly hacked up solution, that works for FF & Chrome in 1.11:

Required setting for Firefox: https://support.mozilla.org/en-US/kb/applications-panel-set-how-firefox-handles-files
Chrome has PDF display enabled by default.

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clonemeagain commented on June 15, 2024

Oh, yeah. IE has never supported the technique, so much so there is an admin option to practically insult the user for not using a better browser.

…

On Tue, 5 Mar. 2019, 00:14 ramrajone, ***@***.***> wrote: Hi, I just tested, chrome/Firefox worked just fine without any changes IE/Edge did not, which I did not expect to work nether, Thank you very much for a quick fix Chrome worked fine Version 72.0.3626.119 (Official Build) (64-bit) Version 72.0.3626.121 (Official Build) (64-bit) Firefox worked fine too, no changes needed: 65.0.1 (64-bit) 65.0.2 (64-bit) IE 11 [image: image.png] Microsoft Edge 42.17134.1.0 [image: image.png] On Fri, Mar 1, 2019 at 10:35 PM Aaron ***@***.***> wrote: > If you want to test, please use this version: > https://github.com/clonemeagain/attachment_preview/archive/1.11.zip or > checkout the 1.11 branch. > > I'll test it some more, then merge into master. > > — > You are receiving this because you commented. > Reply to this email directly, view it on GitHub > < #32 (comment) >, > or mute the thread > < https://github.com/notifications/unsubscribe-auth/AgxHnNjAxL8QijUeMCGdMbyXRfUx-D28ks5vSfGWgaJpZM4a9Fpz > > . > — You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub <#32 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AE15jz7MAULr3UkOyWAAMBINNUFcctgLks5vTRwkgaJpZM4a9Fpz> .

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not working on osticket 1.11 about attachment_preview HOT 10 CLOSED

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