Comments (9)
Dang, totally forgot. I've put it in my calendar for tomorrow mate. Should really check this more.
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@clonemeagain i tried with my file and got the same erros. After that i copied yours and it seems to work now.
Thanks!
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@clonemeagain, any idea what i did wrong?
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Hey chief, can you post the file with the mod, or should I make a copy you can just slot in there.. that's probably easier. You don't need it for deleting, just archiving. Been meaning to work on it, but super busy.
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class.ticket.-archive.zip
Here you are and thanks for your help!
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Hi @clonemeagain , did you had time to check it? Thanks for your reply
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Ok, I've tested it with 1.11 on PHP 7 and it works. I'm not getting any server errors, well, none related to the plugin, if you crank up the logging it's quite a list to dig through.
https://gist.github.com/clonemeagain/40c4a026d292789375a2caf2c983253d
Generated by modifying bootstrap.php to include an error-handler, ie:
function errorHandler($errno, $errstr, $errfile, $errline) {
switch ($errno) {
case E_NOTICE:
case E_USER_NOTICE:
case E_DEPRECATED:
case E_USER_DEPRECATED:
case E_STRICT:
error_log("STRICT error $errstr at $errfile:$errline n");
break;
case E_WARNING:
case E_USER_WARNING:
error_log("WARNING error $errstr at $errfile:$errline n");
break;
case E_ERROR:
case E_USER_ERROR:
case E_RECOVERABLE_ERROR:
exit("FATAL error $errstr at $errfile:$errline n");
default:
error_log("Unknown error at $errfile:$errline n");
}
}
set_error_handler("errorHandler");
You should not do that on production systems, but if you are still having an issue, please enable the logging and send me the link, or email it to me [email protected]
I've modified the ReadMe and uploaded copies of the Tagged releases with the mod, I think your file is probably right, so it's a mystery. You can try my versions if you like, they are just that one line change from core.
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Ok cool. :-)
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Related Issues (20)
- Advanced Export fail HOT 7
- Polish Readme HOT 1
- Importer
- Logo missing from PDF HOT 3
- Option to just purge old tickets
- In 1.9.12 Internal Server Error HOT 2
- time of purge HOT 6
- Please use tags for releases to identify compatible osTicket version.
- Plugin not working
- Call to undefined method QuerySet::getAttachments
- is still working? HOT 1
- PHP Parse error for folder path in Advanced mode
- Version 1.14.1 HOT 2
- osTicket 1.15 HOT 2
- All data is not cleaned up
- osTicket 1.16
- Change status to Archived without changing the Closure Date value HOT 1
- Is there a way to Manually run this plug-in?
- Compatible with 1.17.2?
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