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agent-install-helpers's Issues

Installer hangs forever

install_cht_perfmon.sh hangs forever in an unbounded while loop.

The failure is at line of 240 of install_cht_perfmon.sh:

if [ $counter -gt $user_defined_frequency ]; then

$user_defined_frequency is null here. Since this occurs in an unbounded while loop, the script never completes.

$user_defined_frequency is defined with the line:

user_defined_frequency=$(grep -A 1 "LoadPlugin cpu" /etc/chtcollectd/collectd.conf | grep Int | awk '{print $2}')

Which does not return anything. This is due to the fact that collectd uses the default interval instead of defining it explicitly.

collectd is installed in this script with a custom RPM that does not respect the preexistence of the configuration file.

/etc/chtcollectd/collectd.conf:

<LoadPlugin cpu>
  Interval

What this means is that I can't even put the file in place with an interval defined before running the script. The installer is unusable in its current form due to collectd.conf not defining an interval for the cpu plugin.

What connectivity does the CloudHealth agent require?

Hello,

Can you please advise what outbound/inbound ports/ip-addresses/URLs the agent need to be opened to function properly?
Also, if it runs on AWS/EC2 does it require to have any Security group inbound rules?

Thank you,
Yossi C.

collect config is broken

Operating System

Ubuntu Bionic Beaver 18.04

Installation

sh install_cht_perfmon.sh 20 <key> aws disable-update

Result

/etc/chtcollectd/collectd.conf

Collectd config file looks bogus, some placeholders are not being replaced correctly

Hostname "i-xxx"
FQDNLookup false
Interval 10
BaseDir "/var/lib/chtcollectd"
PIDFile "/var/run/chtcollectd.pid"<LoadPlugin cpu>
  Interval 10
</LoadPlugin>
<LoadPlugin df>
  Interval 10
</LoadPlugin>
<LoadPlugin memory>
  Interval 10
</LoadPlugin>
<LoadPlugin CHT_PERFMON_INTERFACE_ENABLED>
  Interval CHT_PERFMON_INTERFACE_SAMPLE_INTERVAL
</LoadPlugin>
<LoadPlugin CHT_PERFMON_DISK_ENABLED>
  Interval CHT_PERFMON_DISK_SAMPLE_INTERVAL
</LoadPlugin>
LoadPlugin csv
<LoadPlugin aggregation>
  Interval 10
</LoadPlugin><Plugin aggregation>
  <Aggregation>
    Plugin            "cpu"
    Type              "cpu"
    GroupBy           "Host"
    GroupBy           "TypeInstance"
    CalculateAverage  true
    SetPlugin         "cpu"
    SetPluginInstance "%{aggregation}"
  </Aggregation>
</Plugin><Plugin df>
  ReportByDevice false
  ValuesAbsolute true
  ValuesPercentage false
</Plugin><Plugin csv>
  StoreRates true
</Plugin>LoadPlugin "match_regex"
<Chain "PostCache">
  <Rule>
    <Match regex>
      Plugin "^cpu$"
      PluginInstance "^[0-9]+$"
    </Match>
    <Target write>
      Plugin "aggregation"
    </Target>
    Target stop
  </Rule>
  <Target write>
    Plugin "csv"
  </Target>
</Chain>

Replacing

<LoadPlugin CHT_PERFMON_INTERFACE_ENABLED>
  Interval CHT_PERFMON_INTERFACE_SAMPLE_INTERVAL
</LoadPlugin>
<LoadPlugin CHT_PERFMON_DISK_ENABLED>
  Interval CHT_PERFMON_DISK_SAMPLE_INTERVAL
</LoadPlugin>

with

<LoadPlugin interface>
  Interval 10
</LoadPlugin>
<LoadPlugin disk>
  Interval 10
</LoadPlugin>

works

Installer fails in ubuntu containers without wget

On line 122 of the install_cht_perfmon.sh should contain an else to handle wget for debian distros.

The redhat yum install is handled but not the debian cases.

118 if ! command_exists wget ; then
119 if command_exists yum ; then
120 echo "** Installing wget first via yum.." 2>&1 | tee -a /tmp/agent_install_log.txt
121 yum install wget
122 fi
123 fi

Should become:

118 if ! command_exists wget ; then
119 if command_exists yum ; then
120 echo "** Installing wget first via yum.." 2>&1 | tee -a /tmp/agent_install_log.txt
121 yum install wget
122 else
123 echo "** Installing wget first via apt-get.." 2>&1 | tee -a /tmp/agent_install_log.txt
124 apt-get install wget -y
125 fi
126 fi

Thanks

Installation error on amazon linux 2 amazon-eks-node instance

Installing via user-data on ami: amazon-eks-node.

I am installing the helper like this:

wget https://s3.amazonaws.com/remote-collector/agent/v24/install_cht_perfmon.sh -O install_cht_perfmon.sh;
sh install_cht_perfmon.sh 24 $KEY aws;

I get the following error in the logs:

Thank you for installing agent!
** Setting up cht_perfmon
/opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/json-2.5.1/lib/json/common.rb:406:in `generate': "\\x8B" from ASCII-8BIT to UTF-8 (Encoding::UndefinedConversionError)
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/json-2.5.1/lib/json/common.rb:406:in `pretty_generate'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/facter-4.0.51/lib/facter/framework/formatters/json_fact_formatter.rb:25:in `format_for_no_query'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/facter-4.0.51/lib/facter/framework/formatters/json_fact_formatter.rb:13:in `format'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/facter-4.0.51/lib/facter.rb:439:in `to_user_output'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/facter-4.0.51/lib/facter/framework/cli/cli.rb:114:in `query'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor/command.rb:27:in `run'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor/invocation.rb:127:in `invoke_command'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor.rb:392:in `dispatch'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/thor-1.1.0/lib/thor/base.rb:485:in `start'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/facter-4.0.51/lib/facter/framework/cli/cli_launcher.rb:23:in `start'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/facter-4.0.51/bin/facter:10:in `<top (required)>'
	from /opt/cht_perfmon/embedded/bin/facter:23:in `load'
	from /opt/cht_perfmon/embedded/bin/facter:23:in `<main>'
/opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/json-2.5.1/lib/json/common.rb:216:in `parse': 809: unexpected token at '' (JSON::ParserError)
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/json-2.5.1/lib/json/common.rb:216:in `parse'
	from /opt/cht_perfmon/embedded/lib/ruby/gems/2.7.0/gems/cht_perfmon-0.0.72/bin/cht_perfmon_installer.rb:40:in `<top (required)>'
	from /opt/cht_perfmon/embedded/bin/cht_perfmon_installer.rb:23:in `load'
	from /opt/cht_perfmon/embedded/bin/cht_perfmon_installer.rb:23:in `<main>'
** Restarting cht_perfmon
cht_perfmon_collector: warning: no instances running. Starting...
** Restarting collectd with cht_perfmon configs
Could not verify cht_perfmon was running, stopping collectd

IMDsv2 support?

after switching to imdsv2:

** Setting up cht_perfmon
Failed to detect AWS environment via facter, trying with direct access
Failed to find a valid i-xxx AWS identifier for this server.

Agent fills disk with memory-buffered-unanalyzed files

We just had an issue with the CHT agent creating multiple 700+ MB memory-buffered-unanalyzed files starting on 20160928184802

The instance is an AWS Amazon Linux m3.xlarge running redis.

The files are:

[ec2-user@ip- ~]$ ll -ah /var/lib/chtcollectd/i-/memory
total 2.6G
drwxrwsrwx 2 root cht_agent 4.0K Sep 28 19:01 .
drwxrwsrwx 7 root cht_agent 4.0K Dec 22 2015 ..
-rw-rw-r-- 1 root cht_agent 3.5K Sep 28 19:01 memory-buffered-2016-09-28
-rw-rw-r-- 1 cht_agent cht_agent 930M Sep 28 18:45 memory-buffered-unanalyzed20160928184312
-rw-rw-r-- 1 cht_agent cht_agent 898M Sep 28 18:45 memory-buffered-unanalyzed20160928184316
-rw-rw-r-- 1 cht_agent cht_agent 731M Sep 28 18:45 memory-buffered-unanalyzed20160928184338
-rw-r--r-- 1 cht_agent cht_agent 1.8M Sep 28 18:48 memory-buffered-unanalyzed20160928184802
-rw-rw-r-- 1 root cht_agent 3.6K Sep 28 19:01 memory-cached-2016-09-28
-rw-rw-r-- 1 cht_agent cht_agent 8.3K Sep 28 18:42 memory-cached-unanalyzed20160928184247
-rw-rw-r-- 1 root cht_agent 3.6K Sep 28 19:01 memory-free-2016-09-28
-rw-rw-r-- 1 cht_agent cht_agent 8.3K Sep 28 18:42 memory-free-unanalyzed20160928184247
-rw-rw-r-- 1 root cht_agent 3.6K Sep 28 19:01 memory-used-2016-09-28
-rw-rw-r-- 1 cht_agent cht_agent 8.3K Sep 28 18:42 memory-used-unanalyzed20160928184247

ruby perfmon collector does not send metrics

Operating System

Ubuntu Bionic Beaver 18.04

Installation

sh install_cht_perfmon.sh 20 <key> aws disable-update

Result

perfmon collector

I've tapped the instance with mitmproxy to see why metrics are not being sent to https://chapi.cloudhealthtech.com/metrics/v1 (according to the docs)

There are no requests to the endpoint:

Screenshot from 2020-11-27 10-18-39

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