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Paul-Eraman-CoopCycle avatar Paul-Eraman-CoopCycle commented on July 17, 2024
  1. I agree that the "flag" or whatever that shows that there is an incident should remain. i guess maybe i dont totally understand which thing (status vs flag) should be which, i think i agree with what you are saying. it should now be unassigned because reschedule, (not automatically assigned to the same messenger) but should be an "incidented" task that appears in the incident resolution page we talked about and so on
  2. rescheduling should be an incident yes. i suppose we could make it a pop up that asks if it should count as an incident (i can think of times it wouldnt need to be) but for now lets keep it simple and keep on the side of caution (better more incidents and we reduce later than not registering things)

from coopcycle-web.

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