Service Now tools for Outlook

• Uses the RITM # in a message's subject or body to messages organized, placing the message in an eponymously-named folder

• Open Outlook
• Press ALT+F11
• In the Project browser, open the Modules node, select Import file..., then choose Rules.bas

• Create a new Outlook rule (Rules | Create Rule... menu)
• Select the Advanced Options... Button
• Choose desired Select condition(s), then click Next
• Select Run a Script, then click script in the Edit rule window
• Select Project1.ProcessMailItem from the Select Script window

If the Run a Script option is not present, please follow these instructions to enable it: https://www.extendoffice.com/documents/outlook/4640-outlook-rule-run-a-script-missing.html.

Located in project's Tools | References... window:

• Microsoft Scripting Runtime
• Microsoft VBScript Regular Expressions 5.5

• Import the RulesTest.bas file; ensure that unit test pass