craigster1991 / arctis-battery-win-app Goto Github PK

Hello,
Your app seems perfect for what I want but my device doesn't appear.
Following the recommandation on your app, here are the requested information:

• Name: Arctis Nova 7
• VendorId: 4152
• ProductId: 8706
  If it can be added it would be wonderful

Hiya, this app doesn't seem to recognise my Arctis 9, however, I did some digging and I know why. The TL;DR of this entire issue is... Why do we exclude devices with usage: 1?

General background:
I have a SteelSeries Arctis 9, connected to the Windows 10 PC, wirelessly, via the USB dongle.

Issue:
When I use this app (which is such a useful idea btw) my device doesn't show up in the main window, or the "don't see your device?" window. So essentially, the app doesn't work for my device.

Debugging:
I downloaded the source code and had a play with the node-hid library, saw that my device does show up under devices.

Digging deeper, and inserting too many log statements, I figured out that the lines of code that are excluding my device are src/scripts/api/deivce.js L29. Removing this condition means that my device shows up on the "don't see your device?" page.

(Idk why there's 2 either, I guess bc of the chat/game feature of the steelseries software)

Now I knew the problem, surely this would be an easy fix and I'd make a PR... nope! When I comment out the lines relating to attDevice?.usage !== 1 and run the software, I get a bunch of error getting device battery logs, which seems to boil down to the fact it can't connect to the device.

Questions:
Obviously the error I am getting is caused by the device usage being 1, that's why you included the condition. What I would like to know is:

• What does that 1 mean?
• Is there a different way to initiate a connection for devices with usage 1 as a workaround?
• Do I need to/can I do something with the way I connect my headset to change the usage to another number?

Thanks!

Hey, I know I made a issue about the Steelseries Arctis 1 Wireless (X) last week, but I've actually upgraded my headset to the SteelSeries Arctis Nova 7 (PC) since then and it's missing support.
I can't see the information you need in your program to support them. It only shows my keyboard

So please let me know how can I show you the information you need

Thank you so much for your effort and time for doing this!

The version number in the "About" section still states 0.2.2 when I downloaded latest release..

Also this happened too

Hi,
App is showing only my mouse, no matter which port I use. Probably it's related to bad naming of Arctis 9 in USB. If it's helpful check this list.
Device is: Arctis 9 (probably first gen)

app starts but doesnt detect my headset at all

headset: STEELSERIES Arctis 1 Wireless
windows version: Windows 10 Pro, 21H2

Hi, I can't turn on application, I use Arctic 9, I seen the same problem with 9x somewhere on the internet. Can you add this model to application?
winver: 21H1 - 19043.1237

Thx for respond

Hey, love your work, im sending you all of the info ive got for my headset. Hope you add the support someday :)

Nice to see some progress being made but here's the info of my Arctis 9 headsets since it doesn't seen to work yet.

No idea why it shows up four times.

App compatibility is not showing Arctis Nova 7 listed in either the initial device listing or the "Don't see your device?" screen.

It looks like the VendorID is 1038 and the ProductID is 2202. See attached.

Hi,

my device is not listed or detected, dont know following:
Vendor ID
Product ID
Usage page
Interface

Heres what I have:
6148432730062300924
steelseries.zip

Hi,
It'll be lovely if you could support Arctis 7+ as well

Thanks alot!

App displays incorrect battery percentage
This occurs if you charge your headset while it's off, then unplug it, and then connect to your windows machine. The device doesn't "sync" it's battery percentage to the windows device, resulting in the application displaying the incorrect percentage.

This is a known issue with the usb driver (as in, it's been reported), but to fix, simply plug your headset in to charge while it's connected to your windows machine. The driver should then "sync" the correct battery percentage.

Hello,

When I went on to my PC today, the application tried to launch at startup (normal) but it keeps giving me an error, and will not start.

Any help would be appreciated

I cloned the repo, tried using npm install and this appears:

npm WARN Invalid version: "0.1"
npm WARN arctis-battery-win-app No description
npm WARN arctis-battery-win-app No repository field.
npm WARN arctis-battery-win-app No README data
npm WARN arctis-battery-win-app No license field.

Hey arctis headset users

I know I've not had much time to update my battery app, I've been busy with life and work!
However after trying to add support for various other headsets, it's become clear I'm going to need those devices to physically inspect the USB data to pull out the correct values to monitor the battery.

I'm not asking anyone for a new or working headset, but if you have a broken one which still connects (eg broken earpiece/headband) then I'd really appreciate it you would be able to send my way. I'm developing the app in my spare time and make no money from it.

It's important the device still connects over usb and shows up in the Steel Series software.

I'm in the UK so understand it will be too costly to send anything from outside the UK.

Thank you all

it doesnt show please add support

Hello,
I see you used some data to write to HID device write([0x06, 0x18]). It works only for headsets, but how can I get data for other devices like Aerox wireless mouse?

When i open the app it freezes and 1-2 minutes later it shows 3% battery and freezes again i have 3060ti ryzen 5 5500 it shouldnt be freezing

hi, as per title, I would like to point out that steelseries arctis nova pro wireless, are in the application but not in the main screen, only in the "don't see your device" screen, sorry for may bad english but isn't my primary language

Hello,

I tried the application and found my headset SteelSeries Arctis Nova Pro Wireless as not yet being supported.

Here are the details the application gives out:

could you please add the Nova Pro Wireless?

Hello, I have tried your app with Arctis Nova 7x and they do not appear. Is it possible to add them? Thank you very much for your time.

Hello man, i love this app and tbh those headphone should have that as default but nvm....
anyway it is possible to add support for the new model as well? i get that error
https://i.imgur.com/dx2U40w.png

Year of the product: 2023

Do you have support for the arctis 1 wireless? If you don't have it, could you add them? Thanks!!

I have the Steelseries Arctis 1 (Xbox Edition) and I would like to get a support from this app.
Here is the information the developer needs:

As i see under the deviveCodes.js the Arctis 9 with both ProductID's are there but i guess there is something else to do to get it to work.
Also would love to see Stratus Duo working on this one.

If someone had the time to show me how to at least start programming I would like to contribute to this one.

can't see battery status in system tray.
i added screenshots about device list

Hello, when trying to run the npm run build command, an error appears in the command prompt.

The full log is below:

0 info it worked if it ends with ok
1 verbose cli [
1 verbose cli   'C:\\Program Files\\nodejs\\node.exe',
1 verbose cli   'C:\\Program Files\\nodejs\\node_modules\\npm\\bin\\npm-cli.js',
1 verbose cli   'run',
1 verbose cli   'build'
1 verbose cli ]
2 info using [email protected]
3 info using [email protected]
4 verbose stack Error: Invalid version: "0.1"
4 verbose stack     at Object.fixVersionField (C:\Program Files\nodejs\node_modules\npm\node_modules\normalize-package-data\lib\fixer.js:191:13)
4 verbose stack     at C:\Program Files\nodejs\node_modules\npm\node_modules\normalize-package-data\lib\normalize.js:32:38
4 verbose stack     at Array.forEach (<anonymous>)
4 verbose stack     at normalize (C:\Program Files\nodejs\node_modules\npm\node_modules\normalize-package-data\lib\normalize.js:31:15)
4 verbose stack     at final (C:\Program Files\nodejs\node_modules\npm\node_modules\read-package-json\read-json.js:429:5)
4 verbose stack     at then (C:\Program Files\nodejs\node_modules\npm\node_modules\read-package-json\read-json.js:161:5)
4 verbose stack     at C:\Program Files\nodejs\node_modules\npm\node_modules\read-package-json\read-json.js:382:12
4 verbose stack     at C:\Program Files\nodejs\node_modules\npm\node_modules\graceful-fs\graceful-fs.js:123:16
4 verbose stack     at FSReqCallback.readFileAfterClose [as oncomplete] (internal/fs/read_file_context.js:63:3)
5 verbose cwd E:\Documents\arctis-battery-win-app
6 verbose Windows_NT 10.0.19042
7 verbose argv "C:\\Program Files\\nodejs\\node.exe" "C:\\Program Files\\nodejs\\node_modules\\npm\\bin\\npm-cli.js" "run" "build"
8 verbose node v14.16.0
9 verbose npm  v6.14.11
10 error Invalid version: "0.1"
11 verbose exit [ 1, true ]

Wondering if you know what the issue is?

TIA

Arctis Nova 7X 4152 8708 1 65472 0 SteelSeries
Arctis Nova 7X 4152 8708 1 12 1 SteelSeries
Arctis Nova 7X 4152 8710 1 65472 3 SteelSeries
Arctis Nova 7X 4152 8710 1 65280 5 SteelSeries
Arctis Nova 7X 4152 8710 1 12 4 SteelSeries

I have my device shown like this. I think because of steelseries sonar it looks like 5 different devices. It doesn't show on the main page. I would be very happy if you could add my device.

I downloaded it because I was interested and I see that it doesn't work for pro wireless. Do you know any solution?