Giter VIP home page Giter VIP logo

tickets's Introduction

tickets

Slash command handler for Disqus slack.

Commands:

  • /support - default command returns case status of all important Desk filters
  • /support https://help.disqus.com/agent/case/347519 - returns case that matches ID provided 0-7 characters in length
  • /support [email protected] - returns most recent case that matches email provided
  • /support help - returns help with commands

Configuration:

  1. Create your custom Slack slash command configuration.
  2. Add the following environment variables from your Desk and Slack app:
  • subdomain
  • consumer_key
  • consumer_secret
  • token
  • token_secret
  • slack_token
  1. Configure the following variables and functions in app.js to GET your desired data from Desk
  • statusParams - Object of criteria for cases API call via deskCall(), parameters available: http://dev.desk.com/API/cases/#fields
  • createStats() - Array.prototype.filter() tests to further segment data from deskCall() into specific filters
  • stats - Object of filter names and variables defined in createStats() to output up to 20 Slack attachments

tickets's People

Contributors

dmatt avatar

Watchers

James Cloos avatar

Recommend Projects

  • React photo React

    A declarative, efficient, and flexible JavaScript library for building user interfaces.

  • Vue.js photo Vue.js

    ๐Ÿ–– Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.

  • Typescript photo Typescript

    TypeScript is a superset of JavaScript that compiles to clean JavaScript output.

  • TensorFlow photo TensorFlow

    An Open Source Machine Learning Framework for Everyone

  • Django photo Django

    The Web framework for perfectionists with deadlines.

  • D3 photo D3

    Bring data to life with SVG, Canvas and HTML. ๐Ÿ“Š๐Ÿ“ˆ๐ŸŽ‰

Recommend Topics

  • javascript

    JavaScript (JS) is a lightweight interpreted programming language with first-class functions.

  • web

    Some thing interesting about web. New door for the world.

  • server

    A server is a program made to process requests and deliver data to clients.

  • Machine learning

    Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.

  • Game

    Some thing interesting about game, make everyone happy.

Recommend Org

  • Facebook photo Facebook

    We are working to build community through open source technology. NB: members must have two-factor auth.

  • Microsoft photo Microsoft

    Open source projects and samples from Microsoft.

  • Google photo Google

    Google โค๏ธ Open Source for everyone.

  • D3 photo D3

    Data-Driven Documents codes.