Unable to use Insights data or bring in data from Jupyter Kernel Gateway to Insights about insights-scripting-guide HOT 3 CLOSED

Hey,

Thank you so much for bringing this to our attention. Seems like one of the packages isn't getting installed properly during the environment creation. Let me try to reproduce this issue on my end to see what's going on before I provide you with my assessment or solution to the problem :)

Could you please provide the following information:

• Insights desktop version
• Conda version (You can find this by running conda info in your Anaconda prompt (if you are on Windows) or in your Terminal (if you are on MacOS))
• Anaconda version (You can find this by running conda list anaconda$ in your Anaconda prompt (if you are on Windows) or in your Terminal (if you are on MacOS))
• OS
• List of packages installed in your created environment (You can find this by running conda list -n insights-latest in your Anaconda prompt (if you are on Windows) or in your Terminal (if you are on MacOS))

Thank you

from insights-scripting-guide.

Hey,

Here is the info:

Insights desktop version: Insights 2022.2
Conda version: 22.9.0
Anaconda version: 2022.10
OS: Windows 11
List of packages installed in your created environment: this I cannot reproduce because I re installed both anaconda and Insights.

I solved the issue, I re installed anaconda and Insights, I tried setting the environment as described in the scripting guide, using this command "conda env create -f insights-base.yml". However it did not work, it took forever and every time I tried I got a message saying "Solving environment: *** picosat: out of memory in 'new'". Finally I installed all the packages manually and it worked. I don't know what happened, but still this information might be useful for you.

Thank you anyways!

from insights-scripting-guide.

Oh, that's great to hear that you got it working when installing the packages manually. By the way, if you are using Insights 2022.2, you should be using insights-latest.yml not the insights-base.yml :)

Thank you so much for the information. Appreciate it :)

from insights-scripting-guide.