ewallz / helpdesk-laravel Goto Github PK

The Helpdesk Laravel repository is a project aimed at providing a web-based helpdesk system using the Laravel Framewrok v10 and Filament v2. Helpdesk is a system that allows users to submit questions, request assistance, or report issues related to a company's products or services.

In this repository, you will find the complete source code implemented using Laravel, a popular and powerful PHP framework. This project is designed to assist web developers in building and managing helpdesk systems with ease.

The key features of Laravel Helpdesk include:

1. Ticket Submission: Users can submit new tickets containing their questions, assistance requests, or issue reports.
2. Ticket Management: Admins can view, assign, or close tickets submitted by users.
3. Ticket Prioritization: Users can prioritize their tickets to emphasize the level of urgency.
4. History and Tracking: The system records all activities and conversations within tickets, allowing for easy tracking and auditing.

This Laravel Helpdesk repository will provide a solid foundation for building a customizable and extensible helpdesk system according to your specific needs. By utilizing Laravel as the main framework, this project offers user-friendliness, flexibility, and good performance.

Feel free to explore this repository and start building a robust and responsive helpdesk application using Laravel Helpdesk!

• PHP 8.1 or higher
• Database (eg: MySQL, PostgreSQL, SQLite)
• Web Server (eg: Apache, Nginx, IIS)

• Install Composer
• Clone the repository: git clone https://github.com/ruswan/laravel_helpdesk.git
• Install PHP dependencies: composer install
• Setup configuration: cp .env.example .env
• Generate application key: php artisan key:generate
• Create a database and update your configuration.
• Run database migration: php artisan migrate
• Run database seeder: php artisan db:seed
• Create a symlink to the storage: php artisan storage:link
• Run the dev server: php artisan serve

• Email: [email protected]
• Password: password

• Email: [email protected]
• Password: password

• Email: [email protected]
• Password: password

• Email: [email protected]
• Password: password