Comments (4)
freescout-helpdesk
commented on July 1, 2024
We can't reproduce the issue. Check errors in Manage > Logs > App Logs.
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sofl88
commented on July 1, 2024
Unfortunatley creating workflows is not permitted in the freescout demo (https://demo.freescout.net/). Is it possible to enable this temporary?
The logs are empty.
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freescout-helpdesk
commented on July 1, 2024
Unfortunately not. Try to disable all non-official modules and customizations (if any). Try to record a video of your issue.
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sofl88
commented on July 1, 2024
The license for official modules is exclusivly bound to one installation so we can only test this in our live system. We have indeed custom modules and customizations in our fork but fiddling around in production is no option for us.
Since you were not able to reproduce this, I assume it indeed might have something todo with our customizations / modules.
Thanks anyway.
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