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freescout-helpdesk avatar freescout-helpdesk commented on July 18, 2024

We can't reproduce the issue. Try to disable all non-official modules and customizations. Also try to re-update the FreeScout.

And if you are using CloudFlare or some other proxies - try to check their config or disable them.

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ilyakonovalenko avatar ilyakonovalenko commented on July 18, 2024

Tested with all modules disabled except WorkFlows and API modules. No, it does not save a value of action.
From what I can see, the action comes from API module.

Are you able to save action value?

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ilyakonovalenko avatar ilyakonovalenko commented on July 18, 2024

It seems I found what is wrong.

Input has name actions[2][0][value] and we have another input with the same name close to that input. So it seems FreeScout grabs second input's value which is empty.

image

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freescout-helpdesk avatar freescout-helpdesk commented on July 18, 2024

So it seems FreeScout grabs second input's value which is empty.

Not FreeScout. This is how browsers send forms they send the last input.

Can you send full screenshot.
Where does that second input come from?

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freescout-helpdesk avatar freescout-helpdesk commented on July 18, 2024

2024-05-15_16-26-01

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ilyakonovalenko avatar ilyakonovalenko commented on July 18, 2024

I don't know. It gets added to the action only.

image

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freescout-helpdesk avatar freescout-helpdesk commented on July 18, 2024

Try to debug line 390 in /Modules/CustomFields/Providers/CustomFieldsServiceProvider.php

Or recreate this workflow and see if the issue persists.

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ilyakonovalenko avatar ilyakonovalenko commented on July 18, 2024

It seems I found the issue. It was caused by custom module. Sorry for that.

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