Comments (3)
https://github.com/freescout-help-desk/freescout/wiki/Fetching-Emails#troubleshooting-fetching
from freescout.
We are still having this issue intermittently. I would say 99% of emails get fetched and then sometimes, randomly, they don't. There is nothing in the logs about this. How can we get more detail about WHY certain emails did not fetch?
from freescout.
You can do some debugging: https://github.com/freescout-help-desk/freescout/wiki/Debugging
Also make sure that something does not mark emails as READ in your mailbox.
from freescout.
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from freescout.