Comments (7)
fixing notification Assigner: #31
from maybank.
Saw this issue, case is 0 but a lot of case listed out
from maybank.
it means the case isn't resolved yet.. but there is no new case assigned,, if new case that hasn't been read will have red title..
from maybank.
Hi Eko,
For those cases (that doesnt had been read), if you click those on the bottom, it doesnt link to any case, try using my account, and have a look
user: UAT-Admin
pss: 9KF@E0#yje
from maybank.
note: when you click on any cases, there's extra path on the url, then you click "refresh", it doesnt seem to refresh
from maybank.
Add on:
Each Stream by default is 30 Thread, if the "case#id" is not within the 30 thread, when user click, it doesnt go to the case#id.
I login as: UAT-Admin-TW
pss: o26e$w$XYX
case ID #46, is at FB thread, around 3, 4 times clicking "load more"
case 46 will only appear on top if It's loaded out in the FB stream.
from maybank.
It should be shown up on top of page.... but I'll check it...
from maybank.
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from maybank.