Comments (12)
@si458 Thanks very much, I seemed to recall reading something similar last night, but it was past midnight and things weren’t sinking in. I’ll give it 24 hours and see what happens, it seemed odd that I was getting tariff details for the gas but not the electric when they’re both in the IHD. I’m keen to avoid speak to British Gas unless I have no choice, they’re a nightmare to get hold of.
from ha-hildebrandglow-dcc.
This error suggests that DCC does not currently access tariff data for your meter.
Can you see tariff data on your smart meter?
Does the Bright app show tariff data?
from ha-hildebrandglow-dcc.
Ah, yes, your are correct. No gas tariff data in the app either
from ha-hildebrandglow-dcc.
A few people have had this issue.
If you contact you energy provider they will (eventually) fix it.
We have been discussing a better way of handling the error, but don’t have a solution yet.
from ha-hildebrandglow-dcc.
@timstanley1985 i have this exact issue with British Gas,
they cant even get my GAS to display on my in home display let alone assign a tariff to the gas meter 🙄
you can just ignore it for the moment as the only thing you can do is complain to your gas supplier and get them to fix it
from ha-hildebrandglow-dcc.
This error suggests that DCC does not currently access tariff data for your meter.
Can you see tariff data on your smart meter?
Does the Bright app show tariff data?
Hi Thanks for the amazing work you have done to get this working, I have set this up today, but I am also getting the issue with tariff not displayed for my electric, although this is displayed in my IHD, it is not displayed in the Bright app, so I assume it isn’t being pulled from the DCC either?
if it is displayed in the IHD is it likely that it’ll eventually pull into Bright without having to contact my supplier?
from ha-hildebrandglow-dcc.
@dancingbear84 try giving the bright app 24 hours to see if the data gets pulled in
(HA also takes 2 hours to start generating graphs etc)
if its still showing no data you could try @ColinRobbins fork and see if that data is displayed
if not then sadly contact your supplier
im having a similar issue where my old tariff has just expired
and it took 2 days for HA to show the new standard variable tariff (it was the same with the IHD unit too)
although im still yet to get any GAS tariff to display in the bright app OR on my IHD unit
from ha-hildebrandglow-dcc.
@dancingbear84 im with British Gas too but im the other way around haha, elec fine but no gas, im just glad my tariff has now expired and im on standard variable rate so i cant wait to move when the energy market sorts itself out, ill be moving...
from ha-hildebrandglow-dcc.
An option to consider is make it a formal complaint to your energy provider.
For every formal complaint, that remains unresolved after 2 months, they get fined £400 by the energy watchdog! So it tends to get their attention.
from ha-hildebrandglow-dcc.
@ColinRobbins been there done that got the 50 pages of letter complaints and its still not fixed it really is annoying...
from ha-hildebrandglow-dcc.
Nothing popped up in Bright for me yet, if I decide I can be bothered I’ll call BG but most likely I’ll not bother and wait till I change tariff
from ha-hildebrandglow-dcc.
Duplicate of #78
from ha-hildebrandglow-dcc.
Related Issues (20)
- Is this integration working at all these days for anyone. HOT 19
- Update of pyglowmarkt to 0.5.5 broke ha-hildebrandglow-dcc due to change of timezone handling HOT 18
- Handling of data update delay via DCC is broken HOT 2
- Feed through from Bright HOT 10
- Usage Today doesn't reset at midnight
- Implement rounding support
- Add support for non-cummulated kWh
- Cannot even get it installed or intergrated now HOT 3
- Multiple Sites in bright app, way to select which one to use HOT 1
- Integration No Longer Working HOT 1
- Release v1.0.4 HOT 6
- Only getting data for parts of the day HOT 11
- No or Incomplete Data showing in Home Assistant HOT 8
- Support for two rate meters
- Readings obtained twice in six minutes
- Suggestion: Delay readings to get accurate data HOT 1
- Glow MQTT platform not found with Core 2023.9.2
- Gas usage showing unknown HOT 3
- Energy Usage for Electricity using incorrect Tariff
- One error and several warnings on HA startup HOT 1
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