This is a user-friendly Spring Boot REST API that streamlines ticket management. The API allows for ticket creation, editing, and up. With role-based authentication using JWT, This project ensures secure and reliable access to the system. Built with the latest technologies like Java, SpringBoot, Hibernate, and MySql
This is an Individual Project which is completed in 4 days
β User registration, login, and logout functionality using (JSON Web Token) JWT.
β Employees can create tickets and keep the track of the raised tickets using ticket Id.
β Engineers can view, update the ticket status and add custom remarks to the tickets.
β Admin can view all the raised complaints, all registered engineers, and employees.
β Add Bill payments to the Wallet. View all Past Bills.
β Admin can assign engineers to a specific complaint.