how patient information is entered

• names
• addresses

What's this issue all about? (Background and context)

HospitalRun started in 2016 and it's been at least that long ago since research has been conducted to assess the user and tech needs for hospital information systems and EHRs for the developing world. Meanwhile, research and design documentation is needed for contributors to understand user stories and solutions. This initial research will be necessary for the team to get on the same page.

What research questions are you trying to answer?

• Understand the tech and user needs for EMRs and HIS systems for facilities in developing areas.
• Understand the team dynamics for people in those facilities
• Understand the information that can/would be configured for an HIS system to be used in that facility/system

How should we prioritize development of features for HospitalRun 2.0?

Not sure. At the moment, thinking about qual research using the HospitalRun mailing list

What persona, persona segment, or customer type experiences the problem most acutely?

What business decisions will be made based on this information?

We will use this information to determine how to design an onboarding process when setting HospitalRun for the first time. We will also use this information to design a team workflow, if applicable.

What, if any, relevant prior research already exists?

Wiki: https://github.com/HospitalRun/hospitalrun-frontend/wiki/Personas

What timescales do you have in mind for the research?

Who will be leading the research?

@lauggh @HospitalRun/design

Relevant links (opportunity canvas, discussion guide, notes, etc.)

TBD

Southeast Asia

India

• unique patient id

I believe that having a version history feature (such as Google Docs or Microsoft Word) would be useful because of this quote I found as I was sitting in on a health information exchange webinar: "When I discover an updated document, sometimes I need to know how it relates to prior versions, ideally without having to retrieve the documents."

I don't have a mental model of what healthcare workers want out of their EHR's, which makes it pretty much impossible to offer good design recommendations, conduct competitive analysis, etc. I plan to read this popular press article with the hope that it will guide me toward understanding healthcare workers' mental models. It's a very long article, so the more people who are looking at it to see if it's a good fit for our group, the better! Because these publications can be behind a paywall, I copy-and-pasted everything onto a Word document that has been attached to this comment. Here is the actual link to the article: https://www.newyorker.com/magazine/2018/11/12/why-doctors-hate-their-computers

Why Doctors Hate Their Computers New Yorker.docx

Providers will need to carry around a HospitalRun-enabled device with them as they are meeting different patients. We should expect that in under-resourced environments, HospitalRun will be downloaded on whatever consumer-facing devices they can get their hands on. So a mobile app will allow providers to download HospitalRun onto their existing mobile phones and tablets.

Medical Student Onboarding .pdf

This document is a study that has a lot of information about what a curriculum for EHR onboarding should look like. The last few pages of the document contain the assessment that the trainees took when they were onboarding onto their EHR. We should use this assessment as a guide for what we should do.