Comments (11)
KlugFR
commented on July 20, 2024
Super strange it works on another account (same servers, same admin).
Here's the command used:
imapsync --syncinternaldates --exclude 'Commun|COMMUN|commun|appointment|contact|document|task' --host1 server1.domain.tld --user1 [email protected] --authuser1 [email protected] --password1 XXXXX --port1 993 --ssl1 --host2 server2.domain.tld --user2 [email protected] --authuser2 [email protected] --password2 XXXXX --port2 993 --ssl2 --buffersize 8192000 --useuid
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gilleslamiral
commented on July 20, 2024
Host1: found 0 folders.
This is not good. There should be at least one, INBOX.
The host1 admin account doesn't look very powerful.
Check the logs of host1 Zimbra.
Do this without the admin account and see the differences. There should be none.
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KlugFR
commented on July 20, 2024
Waiting for the log files from the source server.
I found the same issue referenced here: #296
In my case, the accounts are active on both servers.
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KlugFR
commented on July 20, 2024
A bit more with --debugimap1
Sending: 5 LIST "" *
Sent 13 bytes
Read: 5 NO LIST failed
ERROR: 5 NO LIST failed at /usr/share/perl5/Mail/IMAPClient.pm line 1388.
Mail::IMAPClient::__ANON__("5 NO LIST failed\x{d}\x{a}") called at /usr/share/perl5/Mail/IMAPClient.pm line 1424
Mail::IMAPClient::_get_response(Mail::IMAPClient=HASH(0x55deff896ee8), 5, undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 1350
Mail::IMAPClient::_imap_command_do(Mail::IMAPClient=HASH(0x55deff896ee8), "LIST \"\" *") called at /usr/share/perl5/Mail/IMAPClient.pm line 1248
Mail::IMAPClient::_imap_command(Mail::IMAPClient=HASH(0x55deff896ee8), "LIST \"\" *") called at /usr/share/perl5/Mail/IMAPClient.pm line 679
Mail::IMAPClient::_list_or_lsub(Mail::IMAPClient=HASH(0x55deff896ee8), "LIST", undef, undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 685
Mail::IMAPClient::list(Mail::IMAPClient=HASH(0x55deff896ee8), undef, undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 723
Mail::IMAPClient::_folders_or_subscribed(Mail::IMAPClient=HASH(0x55deff896ee8), "list", undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 745
Mail::IMAPClient::folders(Mail::IMAPClient=HASH(0x55deff896ee8)) called at /usr/local/bin/imapsync line 2139
main::single_sync(HASH(0x55deff8365d0), HASH(0x55defd98e4b8), HASH(0x55deff836750)) called at /usr/local/bin/imapsync line 1374
ERROR: 5 NO LIST failed at /usr/share/perl5/Mail/IMAPClient.pm line 1298.
Mail::IMAPClient::_imap_command(Mail::IMAPClient=HASH(0x55deff896ee8), "LIST \"\" *") called at /usr/share/perl5/Mail/IMAPClient.pm line 679
Mail::IMAPClient::_list_or_lsub(Mail::IMAPClient=HASH(0x55deff896ee8), "LIST", undef, undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 685
Mail::IMAPClient::list(Mail::IMAPClient=HASH(0x55deff896ee8), undef, undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 723
Mail::IMAPClient::_folders_or_subscribed(Mail::IMAPClient=HASH(0x55deff896ee8), "list", undef) called at /usr/share/perl5/Mail/IMAPClient.pm line 745
Mail::IMAPClient::folders(Mail::IMAPClient=HASH(0x55deff896ee8)) called at /usr/local/bin/imapsync line 2139
main::single_sync(HASH(0x55deff8365d0), HASH(0x55defd98e4b8), HASH(0x55deff836750)) called at /usr/local/bin/imapsync line 1374
Host1: found 0 folders.
Host2: found 5 folders.
Seems to be a Zimbra bug that happen "sometimes" for "some users".
iSync encounters the same issue against a Zimbra server: https://sourceforge.net/p/isync/mailman/message/36626563/
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gilleslamiral
commented on July 20, 2024
What happens without the admin authentication?
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KlugFR
commented on July 20, 2024
I don't have the users passwords 8-/
I'll try go get a temporary password for a failing account.
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KlugFR
commented on July 20, 2024
Here's the log server side, nothing about an auth (admin) issue:
2023-11-28 08:51:16,820 INFO [ImapSSLServer-22920] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - ID elapsed=0 (NIO)
2023-11-28 08:51:16,876 WARN [ImapSSLServer-22927] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - LIST failed
2023-11-28 08:51:16,876 INFO [ImapSSLServer-22927] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - LIST elapsed=20 (NIO)
2023-11-28 08:51:16,911 INFO [ImapSSLServer-22920] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - NAMESPACE elapsed=0 (NIO)
2023-11-28 08:51:16,942 INFO [ImapSSLServer-22927] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - NAMESPACE elapsed=0 (NIO)
2023-11-28 08:51:16,975 INFO [ImapSSLServer-22920] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - LSUB elapsed=1 (NIO)
2023-11-28 08:51:17,022 WARN [ImapSSLServer-22927] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - LIST failed
2023-11-28 08:51:17,023 INFO [ImapSSLServer-22927] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - LIST elapsed=13 (NIO)
2023-11-28 08:51:17,059 INFO [ImapSSLServer-22920] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - selected folder INBOX
2023-11-28 08:51:17,059 INFO [ImapSSLServer-22920] [[email protected];ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - SELECT elapsed=3 (NIO)
2023-11-28 08:51:17,090 INFO [ImapSSLServer-22927] [[email protected];mid=624;ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - UID SEARCH elapsed=1 (NIO)
2023-11-28 08:51:17,171 INFO [ImapSSLServer-22920] [[email protected];mid=624;ip=172.22.4.246;oip=172.22.11.1;via=172.22.4.246(nginx/1.20.0);ua=imapsync/2.268;cid=219117;] imap - LOGOUT elapsed=1 (NIO)
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gilleslamiral
commented on July 20, 2024
You're good for a bug report to Zimbra.
They used to be reactive.
Could it be a flag in the Zimbra configuration, something like "Show only subscribed folders"?
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KlugFR
commented on July 20, 2024
Currently digging in with Zimbra's support.
Could be related to broken shares within the accounts that don't work.
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KlugFR
commented on July 20, 2024
That was it.
So if anyone has the issue...
Check there are no broken mountpoints in the account you are trying to sync.
Broken mountpoints appear strikethrough in the webmail.
Just remove the broken mountpoint (clicking on it in the webmail will show a popup you just have to confirm) and Zimbra will stop answering there's zero IMAP folder to the LIST "" *.
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gilleslamiral
commented on July 20, 2024
Just updated https://imapsync.lamiral.info/FAQ.d/FAQ.Zimbra.txt
with your input:
=======================================================================
Q. Imapsync finds 0 folders on a Zimbra account.
A. Check there are no broken mount points in the account you are trying
to sync. Broken mount points appear to strike through in the webmail.
Just remove the broken mount point (clicking on it in the webmail
will show a popup you just have to confirm) and Zimbra will stop
answering there's zero IMAP folder to the LIST "" *.
From https://github.com/imapsync/imapsync/issues/426
=======================================================================
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