[bug] HS13A-1 stuck on "LOC" about loctekmotion_iot HOT 6 CLOSED

In case anyone else stumbles on this, I had the same problem with my Sanodesk controller (HS13A-1), though I've never connected it to an Arduino board. It got stuck on child lock mode and pressing and holding M for 5 seconds didn't work.

I fixed it by pressing and holding the M button while removing the power socket. It beeped at me through this procedure until the residual power in the system died. Just before shutting off it flashed '5-'. Once powered back on it was unlocked. Could just be dumb luck but maybe it'll help someone else.

from loctekmotion_iot.

LOC means lock and can be triggered with a 5 seconds press on memory and also released the same way.
It's not a bug it's a feature :)
I haven't attached my desk to an esp but came across this issue and was worried about this bug. But i think everything is fine here.

@tsheaff
Were you able to solve the problem already?

from loctekmotion_iot.

Which code did you use?

I would start with the following steps first:

1. Disconnect your Arduino from the motor control box
2. Remove the power cable of your desk
3. Wait 60 seconds
4. Plug in the power cable of your desk
5. Did this solve your problem?

I have exactly the same control box and control panel, however I am using it with ESPHome + Home Assistant at the moment.

By the way, there are some new users figuring out how it works, thus they created a Discord server. Feel free to join us on Discord.

from loctekmotion_iot.

Thanks for the context @mad2xlc! Perhaps we should add this to the FAQ as well.

I will close this issue for now.

from loctekmotion_iot.

Hey @iMicknl @mad2xlc apologies for the incredibly slow reply 😆

I have not managed to fix this issue with the above. Holding down the memory for 5 seconds definitely doesn't fix it, or I would've fixed this months ago. I'm thinking of just buying an new controller. Any thoughts on the best place to purchase one?

from loctekmotion_iot.

Hi @tsheaff,
I am facing the same problem. Have you been able to solve the problem by now?

from loctekmotion_iot.