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jrolo-ris avatar jrolo-ris commented on May 29, 2024

I also tried rendering with just aerender.exe in the cli and it once again linked the font without issue - so it's specifically a problem when using nexrender-worker. And I confirmed that the font referenced by the template project is not one managed by adobe fonts.

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inlife avatar inlife commented on May 29, 2024

Sounds to me like a very unusual problem. Especially nexrender-cli vs nexrender-worker part of it. The weird part is that they are both almost identical, worker is the same cli just with additional auto-pull feature that downloads the job.

Could you confirm that in both cases you were using same form of executable (binaries or npm packages)?

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limzykenneth avatar limzykenneth commented on May 29, 2024

It may have to do with the user account setup to run the worker and CLI. For my setup the worker is setup to run with the main administrator account which does not have access to a regular user account installed fonts (which the CLI will have access to when it is run through the regular user account), I would need to right click and install the font for all users before it would be available for the worker.

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